Desktop Assessor

5 days ago

Sunshine Coast, Australia Youi Pty Ltd Full time

**About the Role**

As a Desktop Assessor, you will manage home and building claims, using your technical skills and understanding of the claims process to determine the best outcome for our customers. You will build and maintain strong relationships with our customers and repairer network, whilst providing a high level of customer service representing the Youi brand.

Duties include but are not limited to:

- Assess damage to the property and ensure validation of the claim
- Accurately scope repair works and estimate loss value
- Authorise repairs and/or replacement based on best value quotations
- Develop and maintain strong relationships with service providers
- Handle customer complaints and rectification work
- Comply with Youi’s workplace health and safety policies and procedures
- Work towards departmental KPIs - turn-around time, cost of repair, customer service, etc.

**About You**

You will be a driven individual, with the ability to adapt and work autonomously, as well as in a team environment.
- A background in Home Claims Management/Home Assessing OR be Trade Qualified with a minimum 3 years post trade
- An understanding of insurance claims processes and building terminology
- Strong communication and negotiating skills
- Experience in dispute resolution/complaints handling
- The ability to build and maintain strong relationships
- High attention to detail and a passion for providing awesome customer service

**If this sounds like you, please submit an up to date resume and cover letter.

  • Licensed Asbestos Assessor

    5 days ago

    Gold Coast, Queensland, Australia WSP in Australia Full time

    Join to apply for the Licensed Asbestos Assessor role at WSP in Australia1 week ago Be among the first 25 applicantsJoin to apply for the Licensed Asbestos Assessor role at WSP in AustraliaGet AI-powered advice on this job and more exclusive features.What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to...

  • Expressions of Interest

    1 week ago

    Gold Coast, Queensland, Australia Suncorp Group Full time

    Expressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building CoordinatorsJoin to apply for the Expressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building Coordinators role at Suncorp GroupExpressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building Coordinators1 week ago Be among...

  • Expressions of Interest

    1 week ago

    Gold Coast, Queensland, Australia Suncorp Group Full time

    Expressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building CoordinatorsJoin to apply for the Expressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building Coordinators role at Suncorp GroupExpressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building Coordinators1 week ago Be among...

  • Expressions of Interest

    2 weeks ago

    Sunshine Coast, Australia Suncorp Group Full time

    If you are considering your next career move and Suncorp Home Claims sounds like an opportunity for you, express your interest through our open EOI (Expression of Interest) for upcoming roles.This information is intended for future roles that may become available.Please note, we will only contact candidates with recent experience in the Home Claims industry...

  • Expressions of Interest

    4 weeks ago

    Central Coast Council, Australia Monash University Full time

    Take the next step. Be part of something bigger at Suncorp.Expressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building CoordinatorsVarious locations across Sydney, Brisbane, Adelaide, Hobart, Melbourne, Perth, and other regions in Australia.If you are thinking about your next career move and Suncorp Home Claims sounds like an...

  • Expressions of Interest

    3 weeks ago

    Central Coast, Australia Suncorp Group Full time

    If you are thinking about your next career move and Suncorp Home Claims sounds like an opportunity for you, express your interest in one of our roles we have and EOI (expression of interest) open for.The purpose of this information is for future roles that may come available.Please note we will only reach out to candidates that have recent experience in the...

  • Expressions of Interest

    2 weeks ago

    Central Coast Council, Australia Suncorp Group Limited Full time

    Take the next step. Be part of something bigger at Suncorp.Expressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building CoordinatorsVarious, Sydney - Inner Suburbs & CBD, Sydney - Outer Suburbs, Central Coast, Newcastle, North Coast, South Coast, Western NSW, NSW - Other, Brisbane - Inner Suburbs & CBD, Brisbane - Outer Suburbs,...

  • Expressions of Interest

    3 weeks ago

    Central Coast Council, Australia Suncorp Group Full time

    If you are thinking about your next career move and Suncorp Home Claims sounds like an opportunity for you, express your interest in one of our roles we have and EOI (expression of interest) open for.The purpose of this information is for future roles that may come available.Please note we will only reach out to candidates that have recent experience in the...

  • Expressions of Interest

    2 weeks ago

    Sunshine Coast Regional District, Australia Suncorp Group Full time

    If you are considering your next career move and Suncorp Home Claims sounds like an opportunity for you, express your interest through our open EOI (Expression of Interest) for upcoming roles.This information is intended for future roles that may become available.Please note, we will only contact candidates with recent experience in the Home Claims industry...

  • Home Claims Professional

    1 week ago

    Gold Coast, Queensland, Australia beBeeBuilding Full time $55,000 - $70,000

    Express your interest in a fulfilling role with our organization and make a meaningful contribution to the field of Home Claims.About the RoleWe are seeking highly skilled professionals to join our team as On Road & Desktop Assessors & Building Coordinators. In this dynamic role, you will have the opportunity to work on a variety of projects and collaborate...