Sales & Customer Service Representative

2 weeks ago

North Rockhampton, Australia Fatz Fabrication Full time $45,000 - $60,000 per year

Sales and Customer Service Role – Fatz Fabrication

Fatz Fabrication is a well-established manufacturing and product installation business based in Rockhampton, QLD. Since 2009, we have been producing premium stainless-steel snorkels, exhaust systems, and other induction-related products for the 4WD industry. We pride ourselves on our team-oriented culture, focusing on achieving both short-term and long-term goals. With strategic plans for growth in the wholesale and retail markets, we are excited to expand our team.

We are currently seeking a motivated and dedicated individual to join us in a Sales and Customer Service role, with an immediate start. The primary focus of this role is to elevate the standards of customer service and sales processes for our trade and retail customer base. Attention to detail, drive for continuous improvement, and a strong work ethic are essential.

Key Responsibilities:

  • Process orders via our website, phone, and email.

  • Build and maintain strong relationships with trade customers, ensuring clear and consistent communication.

  • Serve as the first point of contact for customer inquiries through Facebook, Instagram, phone, and email.

  • Collaborate with the remote Sales Manager to execute effective marketing strategies across various media channels.

  • Assist the Operations Manager with content creation, cataloging images and videos, and occasional video editing tasks.

  • Ensure consistent, high-quality content is posted on social media platforms, particularly using Meta tools.

  • Work closely with the Operations and Sales Managers to enhance sales strategies and the overall customer experience.

  • Perform general sales and customer service duties as required.

  • Develop in-depth knowledge of Fatz Fabrication products and the broader 4WD industry.

  • Represent Fatz at trade and 4WD Shows both locally and in various locations in Australia.

Required Attributes:

  • Friendly and customer-focused, providing value to every interaction.

  • Commitment to completing tasks to a high standard with strong attention to detail.

  • Team-oriented attitude with a desire to continuously improve processes.

  • Punctual, honest, and diligent in all tasks.

  • Self-motivated, with the ability to work autonomously when required.

Why Join Us? If you're looking to be part of a great team dedicated to customer satisfaction and continual business development, we'd love to hear from you. While training will be provided, prior industry and sales experience is preferred. The successful applicant will start on a casual full-time basis, with the potential for permanent full-time employment.

Job Type: Full-time (Casual to Permanent)

Benefits:

  • Early finish on Fridays.

  • 4.5-day workweek.

  • Monday to Friday schedule with occasional overtime.

  • Overtime pay.

To Apply: Please email your application to [email protected]. We look forward to hearing from you

  • Field Sales Representative

    2 weeks ago

    North Sydney, Australia Masterbrokers Sales & Merchandising Full time

    **We are looking for an energetic, self motivated person, with FMCG experience to join our team in Sydney.** - 100% Australian owned, national company - Full-Time Role - Competitive Salary + Paid Kilometers - Highly Autonomous Role **The Role** The role will include maintaining and developing professional relationships with an existing portfolio of...

  • Customer Service Representative

    4 weeks ago

    Rockhampton, Queensland, Australia Kirbyhvacr Full time

    Kirby HVAC&R, part of the Beijer Ref Group is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.By providing the right products, at the right time, with exceptional service - we support our trade customers to ensure...

  • Medical Sales Representative

    4 weeks ago

    North Sydney Council, Australia Ascott Sales Integration Pty Limited (AU07) Full time

    OverviewBecome a Part of Our Team as a Medical Sales RepresentativeAre you driven by the desire to contribute positively to healthcare? Are you comfortable and energized in a fast-moving setting? Come aboard as a Medical Sales Representative with our client, a renowned global Pharma Company known for nurturing their staff.About UsWe stand as a prominent...

  • Medical Sales Representative

    4 weeks ago

    North Sydney Council, Australia Ascott Sales Integration Pty Limited (AU07) Full time

    OverviewBecome a Part of Our Team as a Medical Sales RepresentativeAre you driven by the desire to contribute positively to healthcare? Are you comfortable and energized in a fast-moving setting? Come aboard as a Medical Sales Representative with our client, a renowned global Pharma Company known for nurturing their staff.About UsWe stand as a prominent...

  • Customer Service Representative

    7 days ago

    North Sydney, Australia Graymont Full time

    **Job Brief**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. Australia - NSW - North Sydney Competitive package & hybrid working arrangement - Progress your career in lime and limestone solutions. - Join a diverse team within a multinational organization - Monday to Friday...

  • Customer Service Representative

    2 weeks ago

    North Melbourne, Australia Access Hardware Full time

    **Introduction**: Established in 1975, Access Hardware is a family owned and operated Australian company dedicated to excellence in all aspects of architectural hardware and security solutions. We are Australia’s largest specialist distributor of architectural door hardware, and associated products for the construction industry. With offices across...

  • Customer Service Representative

    1 day ago

    Altona North, Australia Fashion Biz Full time

    **CUSTOMER SERVICE** Fashion Biz Altona North, Melbourne VIC Customer Service - Call Centre (Call Centre & Customer Service) Full time **The opportunity** **Customer Service Responsibilities list**: Manage large amounts of incoming calls Build sustainable relationships and trust with customer accounts through open and interactive communication Meet...

  • Sales Representative

    2 weeks ago

    Rockhampton, Queensland, Australia Wurth Australia Full time $80,000 - $120,000 per year

    Wurth is a growing global family company with a strong customer focus and quality product range.Our reputation for quality and consistently delivering solutions to our customers is what makes us a global leader generating over 20-billion-euro in sales in 2023.With over 465 direct sales staff selling to 56,000 customers nationally, we are proud to offer a...

  • Customer Service Representative

    3 days ago

    North Adelaide, South Australia ADELAIDE SA Full time $60,000 - $72,000 per year

    Date: 18 Sept 2025Location: North Adelaide, SA, AU, 5006Company: City of AdelaideMultiple casual roles$35per hour (including casual loading) + 25% superannuationA unique team creating an extraordinary cityAbout the OpportunityAs part of the Strategic Property & Commercial Program, the Customer Service Representative, Golf Links plays an important role in...

  • Customer Service Representative

    3 days ago

    Laverton North, Australia Shred-X Full time

    We currently have an exciting full-time opportunity available for a motivated, professional, and customer-focused Customer Service Representative to join our team based at our Laverton North branch. - Permanent Full Time Role with a Public Listed Company - Market competitive salary - Reward and Recognition Program, Shopping discounts Shred-X is a fast paced...