Customer Service Representative

3 weeks ago

Rockhampton, Queensland, Australia Kirbyhvacr Full time

Kirby HVAC&R, part of the Beijer Ref Group is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.

By providing the right products, at the right time, with exceptional service - we support our trade customers to ensure temperature control where it matters most - from hospitals, schools and supermarkets to pubs and clubs across Australia.

If you want a career that makes a difference, we have an exciting opportunity for a Customer Service Representative to join our Rockhampton team.

We are committed to the safety, education and ongoing professional development of our people. In this role, you will receive:

A competitive remuneration package. which includes base salary + superannuation;

A great incentive program. Built to recognise that we all succeed together;

Career growth opportunities. We offer genuine long-term career opportunities;

A committed team culture. Our Values set the way in which we work – Committed, Engaged, Straightforward and United.

About your new role?

This is a rare opportunity to obtain a secure, full-time, Monday to Friday position with a company that values its employees, offers a supportive working environment, and has a genuine desire to see our people succeed.

Working in this close-knit team and reporting to the Branch Manager, you will be responsible for:

  • Internal sales procedures and counter service to our valued customers;
  • Providing a high level of customer service;
  • Assisting in the management of stock;
  • General warehousing duties as required;
  • Operation of the forklift, including picking and packing; and
  • Adhering to operational health and safety requirements.
What will make you successful?

To be successful in this role, the ideal candidate will possess:

  • Ability to build relationships with trade customers;
  • A current forklift license or willingness to undertake this (company funded);
  • Ability to maintain safe working environments for yourself, your team members and customers; and
  • Ability to communicate effectively to ensure our customer's expectations are met or exceeded;
  • A driver's license; and
  • Willingness to undergo a pre-employment medical.

If this sounds like a role that you're interested in, we would love to hear from you. To apply, please click on 'Apply now'.

We appreciate that a diverse workforce has many positive impacts on our culture and overall success. We encourage applications from people from all backgrounds.


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