Administrative Assistant/Receptionist

1 day ago

Belmont NSW, Australia Lake Hearing Full time $60,000 - $78,000 per year

Medical Receptionist- Audiology Clinic (2-5 days per week)

Full job description

Location: Belmont, Lake Macquarie/Newcastle, NSW

Hours: 8.30am – 5.00pm

Days per week: 2-5 (Mon-Fri)

Start: Immediate

We're seeking an experienced, friendly and organised Customer Service/Admin Officer to join our Belmont clinic on a part time or full time basis. This is a front-of-house role that's perfect for someone who loves helping people, enjoys variety, and takes ownership of their work.

You'll work closely with our hearing care professional and clients to ensure appointments run smoothly, enquiries are answered promptly, and every visitor feels genuinely cared for.

Duties include:

  • Managing reception and performing a range of administrative tasks including appointment bookings, data entry, claim processing, and reporting
  • Answering phone and email enquiries
  • Scheduling and confirming appointments
  • Processing payments and receipts using QuickBooks
  • Assisting clients with minor hearing aid repairs and basic troubleshooting
  • Coordinating hearing aid orders and repairs
  • Assisting with marketing and social media management
  • Maintaining client records and ensuring clinic tidiness

Benefits:

  • Monday – Friday role
  • Free parking on site
  • Training provided and ongoing support
  • Work that makes a real difference to people's lives
  • Pleasant working environment assisted by a supportive small team
  • Competitive salary based on experience + 12% superannuation

To be successful in this role, you must have:

  • Experience within an audiology, allied health or medical environment
  • Professional, friendly, confident, and courteous manner
  • High work ethic
  • Excellent communication skills – written and verbal
  • High level of attention to detail - ability to multi-task, and prioritise
  • Familiarity with Microsoft Office
  • Live locally and in close proximity to our clinic

Please do not call to follow up with your application. Only shortlisted candidates with relevant experience will be contacted.

Job Types: Part-time or full time

Pay: $25.00 – $31.00 per hour

Expected hours: per week

Work Authorisation:

  • Australia
  • Working with children check
  • National police check
  • Drivers licence
  • First Aid Certificate

Work Location: In person

Job Types: Full-time, Part-time

Pay: $25.00 – $31.00 per hour

Work Authorisation:

  • Australia (Required)

Work Location: In person

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