Manager – Process, Change and Training

• Supporting V/Line's procurement transformation and digitisation journey
• Hybrid Working Flexibility | Central CBD Location
• Exciting opportunity support capability uplift and process improvement

V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

As the Manager - Process, Change and Training, you are integral to the success of V/Line's Corporate Services Group.

You will oversee the strategic road mapping of V/Line's Procurement processes and procedures, ensuring effective change management and continuous improvement within V/Line.

Key Accountabilities include:

• Deployment & Implementation: Oversee and manage the deployment, implementation, and simplification of new procurement methodologies, frameworks, and processes to maximize adoption.
• Engagement Strategies: Create and deliver strategies to drive and maintain adoption across procurement and business stakeholders.
• Business Partnering: Collaborate with leaders to identify and address current and emerging improvement opportunities within procurement.
• Quality & Assurance: Oversee procurement quality and assurance activities, ensuring management plans and strategies are in place for new projects and initiatives.
• Stakeholder Engagement: Identify and engage key stakeholders, conducting impact analysis and business readiness activities.
• Change Management: Manage and engage a network of procurement system change champions to support and sponsor change within the business.
• Content Governance: Oversee content governance for procurement processes, including procedures, quick reference guides, work instructions, intranet content, and content strategy and maintenance. Facilitate a subject matter expert network to ensure compliance and capability maturity.

About you

You are a change leader and senior professional with a strategic mindset, strong negotiation and influencing skills, and a proven ability to communicate effectively. You excel at building and maintaining strong relationships with internal and external stakeholders, including senior business leaders.

Our ideal candidate will also possess the following:

• Previous experience taking a team through transformation and capability uplift, coaching, and mentoring your direct reports.
• A strong understanding of end-to-end procurement processes and applicable regulatory requirements will be viewed favourably.
• Proven ability to work with cross-functional teams and manage change effectively.
• Successfully managed the deployment of practical processes and frameworks.
• Demonstrated alignment to V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership, and human rights.

If your skills or experience don't exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.

Why V/Line

In addition to free myki travel, we offer:

• Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
• Huge potential – We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
• Collaborative team – You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
• Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at or for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world's oldest living culture. We acknowledge the Traditional Owners' lands, waters, and skies on which we live and pay respects to their Elders past and present.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.