IT Support Officer

6 days ago

South West Coast VIC, Australia Southern Star Group Full time $64,000 per year
  • $64,000 per year plus superannuation.
  • Work laptop and phone provided.
  • Immediate Start.
About Us

Southern Star Windows & Doors is a vertically integrated, Australian-owned and operated business specialising in the manufacture of quality timber and aluminium windows and doors for the residential construction market.

Our brands include:

  • Southern Star Aluminium Windows & Doors
  • Canterbury Timber Windows & Doors
  • Southern Star Glass

We are one of the largest window and door manufacturers in Australia and we need new staff to expand.

About The Job

Based in our Geelong branch, this role is suited to a person looking for an opportunity to gain experience in the IT Support field.

This role in the IT Department will include providing first-level IT support to office and factory staff, both at local and remote sites.

It will also include monitoring and maintaining computer systems and troubleshooting application, network, and hardware issues.

In addition, this role will support our master data team in the addition and maintenance of our business systems. This is well suited to someone who is keen to write scripts and formulas to automate data maintenance tasks.

Normal working days are Monday to Friday. This position will be on call from 5am to support the factory if/when needed, with a 7:30am office start time. Time in lieu will be provided where working outside of normal working hours.

We are looking for candidates who can start immediately.

Duties include:

  • Resolution of general computer issues.
  • Resolution of general printer issues.
  • User account creation and maintenance.
  • Email account creation and maintenance.
  • Deployment of new devices such as workstations, phones, printers, etc.
  • Perform routine IT tasks such as generation and review of IT reports.
  • Monitoring and maintenance of computer systems and troubleshooting.
  • Data entry and data maintenance in core business systems.
About You
  • Completed entry level Information Technology degree or course.
  • Microsoft 365 and Active Directory knowledge (experience preferred).
  • Excellent communication (reading, writing, speaking, and listening).
  • Strong interpersonal skills.
  • Able to work in a collaborative environment.
  • Adapt to shifting priorities, demands and timelines to meet deadlines.
  • Initiative and problem-solving skills.
  • Must be able to learn, understand, and apply new technologies.
  • Self-motivated with a commitment to achieving results.
  • Valid Victorian driver's license.
  • Willing to travel to other sites when required.
  • PowerShell scripting experience a bonus.
  • SQL (MSSQL) experience a plus.
Benefits of Working With Us
  • A salary of $64,000 per year plus superannuation with annual leave loading, will be negotiated with a successful applicant based on skills, qualifications, and experience.
  • You'll work with a small, dynamic, and friendly team.
  • Work mobile phone and laptop will be provided.
  • The job also affords you the ability to travel interstate and intrastate to Southern star group branches when required.
  • Great opportunity for career progression.

To apply send your letter of application, resume, and details of three referees.

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