Administration Support Officer

Administration Support Officer - Geelong

V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

As the Administration Support Officer, you are integral to the success of V/Line's Operations Group.

You'll be a key part of the South West Region's leadership team, supporting day-to-day operations through a wide range of admin tasks including raising purchase orders, managing calendars, preparing documents, coordinating workshops and meetings, and handling ad-hoc requests. It's an exciting opportunity to help shape the future of V/Line's fastest-growing region while making a real impact behind the scenes.

Key accountabilities include:

• Manage the calendars for the Regional Manager.
• Prepare internal communication such as monthly Operations emails and newsletters to all staff, key events, meetings, presentations etc.
• Serve as the primary contact on the Regional Manager's activities and respond to internal and external enquiries
• Promote and collaborate in the implementation of new initiatives and drafting new procedures
• Coordination and ordering of staff uniforms and PPE where required (internal and external) Monitor staff ordering quantities and anomalies
• Coordinate financial tasks such as quotes for purchases, processing invoices, expense claims, reconciling accounts, and preparing financial reports in accordance with policies and procedures. Investigate, analyse and highlight financial efficiencies within the region

Key selection criteria

• Year 12 or equivalent.
• Certificate III in Business/Office Administration (or equivalent) or strong demonstrated experiences to justify equivalent competency and understanding.
• Proficiency in Microsoft Office Suite and other relevant software applications including Finance
• Current Drivers Licence (desirable)
• Previous experience in administrative support role (desirable)

About you

You are a confident and reliable professional with proven experience in administrative support roles, with strong attention to detail, problem-solving abilities, and proficiency in Microsoft Office and SharePoint. You're a team player who loves sharing ideas and getting things done, and you bring a proactive mindset to every task you take on.

Our ideal candidate will possess the following:

• Completion of Year 12 with experience or an equivalent combination of relevant experience and education/training.
• Knowledge and experience of financial software packages or systems
• Organisational and time management skills, with the ability to prioritise tasks effectively.
• Strong attention to detail and accuracy in data entry and documentation.
• Effective communication skills, both verbal and written.
• Ability to work independently with minimal supervision and as part of a team
• We value diverse perspectives and believe in the potential for growth and development.
• Demonstrated alignment with V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

Why V/Line

In addition to free myki travel, we offer:

• Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
• Huge potential – We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
• Collaborative team – You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
• Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at or for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world's oldest living culture. We acknowledge the Traditional Owners' lands, waters, and skies on which we live and pay respects to their Elders past and present.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.

Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023