Showroom Customer Experience Host

17 hours ago

Balgowlah, New South Wales, Australia King Living Full time $45,000 - $60,000 per year

Join a globally recognised Australian design brand and grow your career in a collaborative environment.

Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve.

Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.

King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Office in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, USA, China and Thailand.

At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

The Opportunity
We're looking for a proactive and personable
Customer Experience Host
to join our Balgowlah showroom team. This role is perfect for someone who thrives in a customer-facing, hospitality-driven environment and enjoys making every visitor feel welcome.

Reporting to the Showroom Manager, you'll be responsible for creating a premium in-store experience — from greeting guests and preparing coffee at our in-showroom bar, to supporting showroom presentation and assisting the Sales and Brand Environment teams.

This is a part-time position, Monday to Friday (Mondays 9am-3pm, Tuesday-Friday 10am-4pm).
The Role

  • Prepare and serve quality coffee and tea to showroom visitors, ensuring a premium standard of service.
  • Maintain the cleanliness and functionality of the showroom coffee bar, replenishing supplies as required.
  • Greet customers warmly upon arrival and create a welcoming, professional first impression.
  • Support Sales Consultants by directing customers and providing general assistance.
  • Maintain showroom presentation throughout the day — refreshing décor, resetting cushions, and tidying product settings.
  • Collaborate with the Brand Environment team to uphold showroom visual standards.
  • Assist the Commercial and Retail teams with ad-hoc operational and event-based tasks as required.

About You

  • Experience in customer service, retail, or hospitality (barista experience highly regarded).
  • RSA certification preferred (for events or alcohol service).
  • Strong interpersonal skills with a warm, professional manner.
  • High attention to detail and pride in showroom presentation.
  • Proactive, self-motivated, and flexible in your approach to tasks.
  • Excellent communication and time management skills.
  • Team-oriented, with a strong customer-first mindset.

Why You will Love Working with Us

  • Daily Perks: freshly brewed coffee from our onsite barista - fuel your day with a perfect cup.
  • Generous Discounts: handsome employee and family & friends discounts on our premium products.
  • Family First: paid parental leave to support you through all stages of life.
  • Career Growth: be part of a fast-growing, innovative company that values your professional development.
  • Collaborative Culture: join a supportive, values-driven team that celebrates passion, integrity, collaboration and innovation.
  • Fun, Engaging Environment: regular team events and opportunities to connect, learn and grow.

Our Values - More than Just Words
Passion, Integrity, Collaboration and Innovation
are the heartbeat of King Living. These values guide everything we do, from the products we design to the culture we foster. If you share our values, you will thrive here.

Our hiring decisions are not only based on your experience and skills, but also on your passion, attitude, and alignment with our core values.

King Living is an equal opportunity employer — all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity, or parental status.

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