Retail Customer Service Officer

2 weeks ago

Balgowlah, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Pay rate **$27.48**/ hour increases to **$29.37** / hour after approx. 3 months, + 12% Superannuation
- 12 weeks on the job paid training, Monday to Friday, 25 hours per week, various shifts
- Permanent Part Time position working 25 hours per week: 5 hours per day

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Casual Retail Assistant Balgowlah Robins Kitchen

    6 days ago

    Balgowlah, Australia Global Retail Brands Full time

    Job Search | Login **Casual Retail Assistant | Balgowlah | ROBINS KITCHEN**: **Location**: BALGOWLAH (298RK) **Posted on**: 29 January 2025 - At Robins Kitchen, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: Robins Kitchen is a part of Australia's...

  • Retail Sales Assistant

    1 week ago

    Balgowlah, Australia Poolwerx Full time

    Retail Sales Assistant - Part-Time Retail Sales Assistant - Northern Beaches - Looking for a role where customer service meets lifestyle? - We’re after a friendly, motivated self-starter to join our Poolwerx Balgowlah team as a Part-Time Retail Sales Assistant. If you enjoy helping people, keeping things organised, and working in a supportive team...

  • Casual Retail Assistant-balgowlah

    6 days ago

    Balgowlah, Australia Decjuba Full time

    JOB TYPE: Casual- LOCATION: Balgowlah, NSW, AU, 2093**ABOUT US** At DECJUBA we’re all about effortless, edgy fashion to make you look and feel #AMAZING. Relaunched by Tania Austin in 2008, DECJUBA has become a leading retailer in Australia and New Zealand, growing our store footprint from just five stores into 140+ stores and two online sites. We have a...

  • Retail Assistant Manager

    2 weeks ago

    Balgowlah, New South Wales, Australia Seed Heritage Full time $60,000 - $80,000 per year

    Permanent, Full Time Role With An Iconic Australian RetailerClear Career Pathway Towards Future Leadership OpportunitiesUp To 50% Off Product, $1,000 Annual Clothing Allowance & Bonus PotentialAn exciting opportunity to join Seed Heritage as we continue to grow and expand our retail network. We are looking for an Assistant Manager to assist in leading our...

  • Seasonal Casual Retail Assistant-balgowlah

    1 week ago

    Balgowlah, Australia Decjuba Full time

    JOB TYPE: Casual Seasonal - LOCATION: Balgowlah, NSW, AU, 2093 **ABOUT US** At DECJUBA we’re all about effortless, edgy fashion to make you look and feel #AMAZING. Relaunched by Tania Austin in 2008, DECJUBA has become a leading retailer in Australia and New Zealand, growing our store footprint from just five stores into 140+ stores and two online...

  • Retail Assistant Manager

    2 weeks ago

    Balgowlah, New South Wales, Australia Seed Heritage Full time $60,000 - $80,000 per year

    An exciting opportunity to join Seed Heritage as we continue to grow and expand our retail network. We are looking for anAssistant Managerto assist in leading our passionate team by driving engagement and building a high-performing team culture within ourChatswood Store. Work with the Store Manager to deliver an elevated customer experience by demonstrating...

  • Retail Assistant Manager

    2 weeks ago

    Balgowlah, Australia Seed Heritage Full time

    Permanent, Full Time Role With An Iconic Australian Retailer - Clear Career Pathway Towards Future Leadership Opportunities - Up To 50% Off Product, $1,000 Annual Clothing Allowance & Bonus Potential An exciting opportunity to join Seed Heritage as we continue to grow and expand our retail network. We are looking for an **Assistant Manager** to assist in...

  • Breville Brand Ambassador

    1 week ago

    Balgowlah, Australia Clemenger Group Ltd Retail Services Full time

    Work with our client partner, **Breville, **as a casual brand ambassador demonstrating their market leading coffee machines and educating customers about the product offerings! This role is perfect for someone who has full weekend work availability as they have other study or personal commitments during the week and are looking for casual work. **To be...

  • Coles Merchandiser

    2 weeks ago

    Balgowlah, Australia Clemenger Group Ltd Retail Services Full time

    Job description **Coles Merchandiser - Training Provided** **Creative Activation** is on the lookout for **superstar merchandisers** to join our dedicated team for our client, **Coles, as part of the CRT team**. Merchandising experience preferred however, the right attitude is essential! You will be responsible for completing various merchandising tasks...

  • Casual Retail Assistant

    2 weeks ago

    Balgowlah, Australia Cincotta Chemist Balgowlah Full time

    Casual pharmacy assistants play an important role within the pharmacy as they are the customer service hero's. Greeting customers with a positive attitude and helping recommend products and solutions to customer enquiries. Assisting other team members and working closely with the manager to deliver on store duties and tasks. Must be available to work Monday...