Principal DevOps Lead

Together we shape thriving communities, public spaces, places and economies.

• Elevate system performance while balancing service integrity and cutting-edge solutions
• Ongoing full-time opportunity
• Office location – Parramatta, Newcastle or Orange with flexible working supported
• Salary relative to experience and ranges from $149,739.00 to $173,174.00 plus super

What's in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

Join us as Principal DevOps Lead and play a pivotal role in transforming how NSW delivers technology solutions to communities, businesses, and government. Your role is all about ensuring seamless technology-based services—designing, upgrading, and managing operations while maintaining the integrity of core systems. You'll evaluate new solutions, oversee installations and decommissioning, and provide strategic advice on cloud technologies to keep the organisation ahead of the curve.

Driving reliable service delivery while managing support requests will be central to your role. You'll need to sustain existing services while integrating new initiatives in a dynamic, complex environment. Prioritising tasks to meet business deadlines and SLAs is crucial, ensuring hosting systems run smoothly while proactively resolving potential service issues before they escalate.

For more information read the full Role Description: Principal DevOps Lead

What you will bring to the role

• Strong problem-solving abilities to navigate complex challenges and adapt to evolving situations.
• Proven leadership qualities, including the ability to motivate and inspire others to achieve shared goals.
• Strong teamwork and collaboration skills, with a willingness to contribute to group efforts and support colleagues in achieving objectives.
• Enjoys autonomy and demonstrates proficiency in working independently, taking initiative, and making decisions.
• Deep technical expertise in software deployment and cloud solutions, ensuring best practices are implemented efficiently.
• Ability to balance immediate troubleshooting with strategic planning to drive continuous improvement in operations.
• Clear and decisive communication that simplifies complex technical concepts for diverse stakeholders.

Key knowledge and experience

• Extensive experience working in highly technical ICT environments with a focus on cloud hosting, security, and/or software engineering.
• Experience leading a team to develop and deliver cloud solutions for customer compute and ICT storage problems in a cost constrained environment.
• Excellent communication and problem-solving skills proven in project delivery in a busy workplace.

• Relevant experience or tertiary qualification in computer science or related field and/or recognised industry certifications.
• This role may include being on-call, weekend and after-hours work.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Monday 29 September 2025 at 11:55PM. Should you require further information about the role please contact Jim Mott, Manager Hybrid Cloud on

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via or HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn