Senior Product Marketing Manager

Do work that matters:

Business Bank (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. Everyday Business Banking (EBB) is a centre of excellence for innovation development and capability within the Group.

See yourself in our Team:

Payment Acceptance (PA) Strategy and Propositions sits within the Client Solutions COE in the Payment Acceptance team in EBB and provides a dedicated focus on delivering bespoke Client Solutions and Strategic Product Marketing Propositions, both for new and existing, to enable the delivery of strategic objectives around growth and retaining market share. To derive maximum value for Payment Acceptance and CBA we will have a dedicated team focusing on orchestrating propositions with the PA Product Crews day- to- day together with the Service Designers and will hand these to the GTM & Sales Mobilisation team to execute against. This team is responsible together with the GTM & Sales Mobilisation team to bring prioritised propositions to market to enable market leadership and scale.

Your Impact:

The Payment Acceptance Senior Product Marketing Manager is responsible for working with Product Owners and Designers day-to-day to bring product propositions to life. This role will enable definition of the propositions value, conduct market and competitive analysis and work closely with the product teams to deliver products that align with market need. You will commence your analysis considering a proposition level and create content developing messaging that positions the product strategically including case studies, white papers, flyers, sales toolkits. It's critical that you work closely with Product owners, Product managers, Crew leads and Designers.

Your reporting lines and team:

You will work in a small but dedicated team of Product and Proposition Marketing Managers that supports Strategy and Propositions across the Payment Acceptance ecosystem and will report into the Chapter Area Lead Strategy and Propositions.

Your responsibilities will include:

• Drive deep product marketing capability into Payment Acceptance through bringing industry knowledge and capability into the direct and broader team
• Work closely with product development teams to deliver vertical propositions that align with market needs and will sell and support market share growth and drive demand and usage of the propositions & products
• Define the value propositions of these offerings conducting and leveraging market and competitive analysis and considering the service addressable market, unique selling propositions, and messaging for each proposition
• Understand and document the buyer's journey, be the expert on our buyers, who are they, how they buy and their key buying criteria. Define segments within our buyer space to inform sales and GTM strategies.
• Create impactful sales and marketing enablement tools including pitch decks, demo videos, whitepapers, flyers, blog posts, website uplifts, etc.
• Work in a quarterly rhythm with go to market and support the go to market plans to deliver, plan and iterate based on customer and business feedback, target acquisition figures, value proposition, leveraging channels and interventions that prove impact
• Have a firm view of the competitive landscape and look to narrate and differentiate our value proposition in market in a way that will drive acquisition.
• Build and maintain productive and effective relationships with stakeholders at all levels (i.e. Product, Product marketing, Acquisition, Marketing, Corporate Affairs, Partnerships, Risk, Bankers, TBS, NBC SBB team etc.)
• Protect the Bank's reputation and represent the bank at internal and external forums.
• Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.

We're interested in hearing from people who have:

• Experience in product marketing for payments, merchant solutions, or e-commerce; exposure to verticals like transit, education, retail, hospitality, or government is a plus.
• Ability to create impactful sales and marketing enablement tools including pitch decks, demo videos, whitepapers, flyers, blog posts, website uplifts.
• Strong B2B product marketing background with a technical foundation and understanding of the tech landscape.
• Ability to design and deliver compelling propositions and successful messaging that drive growth.
• Superior strategic thinking and critical analysis skills to shape GTM strategies using both quantitative and qualitative insights.
• Skilled in stakeholder management and navigating complex environments.
• Excellent written, verbal, and visual storytelling skills.
• Self-starter who thrives on delivering outcomes and learning.
• Understanding of merchant industry dynamics, trends, and regulatory considerations.
• Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

If this sounds like you, apply now

What's in it for You?

At CommBank, your growth matters as much as ours. In this role, you'll have the opportunity to shape market-leading propositions while leveraging your expertise in payments and product marketing. We'll support you with access to cutting-edge tools, leadership development programs, and a culture that values continuous learning and career mobility, so you can make an impact today and grow into the leader you want to be tomorrow.

Working at CommBank

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in.

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.