Staff Officer

Staff Officer, Clerk Grade 7/8, Wollongong

• Do you thrive in working in a busy environment where your work is varied?
• Use your strong executive support and business skills to assist the Director of People & Development in the delivery of business outcomes
• Work in a volunteer-based agency supporting communities of NSW
• Full-time, temporary role available up to 26 February 2026 with a possibility of an extension or ongoing employment
• Location - SHQ Wollongong with hybrid working options available

About the opportunity

The Staff Officer role provides a range of executive and project support services including managing complex and sensitive issues, developing and maintaining key stakeholder relationships across multidisciplinary teams, and coordinating and tracking projects/tasks to support the Director and the broader People & Development Directorate.

As Staff Officer, you will not only support the Director, but you will also play a key role in assisting the Senior Management Team across a wide range of tasks. These include sourcing information and coordinating responses to requests such as Ministerial enquiries, budget information and reporting. The role also involves close collaboration with other Executive Support staff including Staff Officers across the agency's Directorates as well as Senior Staff Officers and Executive Support to Deputy Commissioners.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform. With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here

About you

To succeed in this role, you must be able to:

• Develop and maintain trusted relationships to collaborate with internal and external stakeholders
• Have a high level of initiative, judgement and professionalism to support decision making and escalating matters where appropriate
• Work effectively in a fast-paced environment with changing priorities and deadlines
• Demonstrate strong communications skills, both written and verbal, with a high level of attention to detail.

What we can offer you

• Attractive leave entitlements including recreation, flex leave and other leave
• Competitive salary package of up to $142,503 (salary range $113,574 - $125,720). Total remuneration package includes salary plus employer's 12% contribution to superannuation and annual leave loading
• Flexible work options working within operational requirements
• Mental Health & Wellbeing programs
• Access to our Corporate Partner Fitness Passport for a reduced rate when joining a participating gym
• Operational and leadership training via LinkedIn Learning and other resources
• Comprehensive immunisation programs including the flu vaccine
• Opportunities to build relationships across emergency service agencies, committees and other Government and community organisations.

How to apply

Your application should include as separate attachments:

• A cover letter (maximum of 1 page) briefly outlining your experience and interest in the role;
• Responses to the below targeted questions (maximum 2 pages);
• An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role.

Targeted Questions

• This role requires someone with a high level of judgement and initiative to effectively support the Director in a high volume and deadline driven environment. Please provide an example of when you have used initiative and good judgement to progress a piece of work to meet a deadline. In your response outline the reasons you took the necessary steps and the outcome.

• Please provide some insight into your experience working with Executives or management on business documentations such as briefings, business cases and/or submissions. Also explain how and where you source key information to support you in preparing a well informed written document.

Want to know more?

If you want to know more about this opportunity, please contact Toni Duncan, Strategic Recruitment Partner via email at

The role description is available here.

Need extra assistance?

Below are some useful links that can assist you throughout the recruitment process.

• How to apply for a NSW government job, including how to prepare an application
• The recruitment process at the NSW SES
• The NSW Public Sector Capability Framework

Talent Pool

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here

Applications close: Monday, 8 September 2025 @ 11:55pm.