Business User Administrator

• Full Time Fixed Term Position Until 04/06/2027
• Level 7 | Salary from $102,509 to $108,927 per annum, plus superannuation
• Position supports a passionate, community focused portfolio

About the Role

This position supports the business systems users in the Community and Place Directorate. Working under the guidance of the Senior Project Manager and working closely with the Community and Place Director, Managers and Coordinators, the role provides expert guidance on the below:

• Configuration, implementation, upgrades, and maintenance of systems
• Coaching users of the systems to build workforce capability, capacity and enhanced utilisation
• Monitors, analyses and reports on systems performance and linkages with other corporate systems to anticipate, investigate and resolve problems.

This role requires high skills in stakeholder and relationship management, both with internal service units and external vendors. The position currently oversees the following systems: Community Facility Bookings (Momentus), Leisure Centres (Envibe), Rangers (PinForce and Zoodata) and Community Development (Enquire).

About You

We are seeking a driven and focused professional who builds and maintains effective relationships with others. You will demonstrate high attention to detail with strong organisational skills to manage a busy workload.  The ability to effectively prioritise will be a key requirement for this role.

The role suits an individual ready to take on their next challenge with the following skills and experience:

• Relevant experience in a similar role
• Tertiary qualification in relevant discipline such as Information Technology or equivalent experience.
• Advanced experience in the efficient utilisation of information systems and technology.
• Advanced stakeholder management skills, including liaising with the software vendor.
• Advanced organisational skills with the ability to prioritise competing tasks.
• Advanced customer service skills.
• Advanced communication and problem-solving skills.
• Advanced research and analysis skills.

So… why join the City of Wanneroo?

More Time Off

• 5 weeks annual leave (pro-rata)
• 2 paid Wellness Days and 1 paid Volunteer Day per year
• 12 weeks paid parental leave
• Access to additional leave types: Reproductive Health, Cultural/Ceremonial, Family Responsibility and Family & Domestic Violence Leave
• Ability to purchase or cash out leave, depending on your needs

Genuine Flexibility

• Choose between a 9 day fortnight, 19 day month or flexi time arrangement
• Start and finish times can be adjusted within a 7am–7pm span depending on your preferences and team needs
• Hybrid work and TOIL may be available depending on the service area

Stability with Mobility

• Long Service Leave is portable across WA local governments
• Permanent roles, strong internal mobility, and sector-wide credibility
• A comprehensive development program with internal capability frameworks and access to funded external courses, workshops, and study leave

Perks & Support

• Up to 15% superannuation with matching
• Free on-site parking
• Thoughtfully designed workspaces with sit-stand desks
• Modern end-of-trip facilities including showers, lockers, and secure bike storage
• Access to salary packaging and novated leasing options
• 50% off membership to our award-winning gym and leisure centre, Aquamotion
• An active social club with regular events

Work Local

With 56% of our workforce living locally, working at the City of Wanneroo isn't just about cutting your commute. This role is a genuine opportunity to contribute to the community you call home. This is work with real purpose, where you will see the impact of your efforts every day – in parks, streets and services around you. It's a meaningful way to give back and shape the future of your City.

The City of Wanneroo is a diverse, community-focused organisation where your work makes a real impact, not just for our residents, but for the people you work alongside. We're proud of our inclusive culture and the many perspectives that shape it.

We strongly encourage Aboriginal and Torres Strait Islander people to apply and bring their voice to local government. If you value purpose, collaboration, and a team that welcomes you for who you are, you'll feel at home here.

Want to apply?

If this sounds like your next career move, we'd love to hear from you. Apply with your resume and a cover letter (max 2 pages) telling us why you're a great fit.

Reference Number: 700939

Close date: Monday 6th October 2025

For further information regarding the position visit the City of Wanneroo website or contact Nerisa Finau, Senior Project Manager on

Please note:

• A National Police Clearance (within 3 months) is required prior to commencement.
• All employees must declare secondary employment to manage any potential conflicts of interest and fatigue risks.
• Medical assessment may be required depending on the role.