Workforce Operations and Partnerships Senior Manager

Job description

Agency Department of Corporate and Digital Development Work unit Corporate services - Workforce Services

Job title Workforce Operations and Partnerships Senior Designation Senior Administrative Officer 1

Manager

Job type Full time Duration Ongoing

Salary $128,551 - $143,611 Location Alice Springs

Position number 19047 RTF Closing 04/11/2025

Contact officer Kimberley van Keulen, A/Director on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website

Primary objective

Lead a team of workforce professionals delivering client-focussed human resource (HR) services across both specialised and generalist

disciplines to NTPS agencies and employees in the Alice Springs and Barkly region.

Context statement

Workforce services are delivered to client agencies under a centralised services model across a geographically and culturally diverse

environment.

Key duties and responsibilities

1. Manage a small team of HR professionals, ensuring workforce management expertise is provided in a timely manner to clients.

2. Oversee case management of workplace issues across the Alice Springs region, recommending appropriate courses of action and early

intervention strategies.

3. Triage case management and workload within the team, allocate matters to the team and manage timeframes and client expectations.

4. Develop and maintain effective partnerships with clients, providers and other stakeholders to ensure successful delivery of business

objectives.

5. Undertake analysis of client agency people matters and HR data to inform and develop effective solutions.

6. Provide support to agencies consistent with best practice HR services aligned to legislative frameworks.

7. Participate and collaborate in the development of contemporary HR projects, procedures, policies and internal documentation aligned

to corporate objectives and public sector initiatives.

Selection criteria

Essential

1. Highly developed leadership skills to lead and manage a small team in a multi-skilled, client focussed HR enterprise service

environment.

1. Extensive experience and contemporary knowledge of strategic HR management including case management and organisational

effectiveness.

1. Demonstrated high level planning, problem solving and organisational skills, including the effective management of multiple workforce

matters and high priority tasks, to meet conflicting deadlines.

4. Excellent communication, negotiation and conflict resolution skills with the ability to establish collaborative relationships at all levels,

and across client agencies, to positively influence HR practices.

5. Highly developed conceptual and analytical skills including extensive experience in interpreting and applying legislation.

6. Highly developed written skills with the ability to analyse information for preparing a range of correspondence/documents including

the ability to review and provide feedback as required.

1. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovation, ethical practice,

accountability, impartiality, diversity and respect.

Desirable

1. Relevant tertiary qualifications in HR or a related field.

2. Knowledge and understanding of employment legislation as it relates to Northern Territory Government employees or ability to quickly

obtain.

Further information

Relocation allowance at $661 per fortnight (employee only) or $914 per fortnight (employee with resident family) over 10 fortnights or as

a lump sum, and payment of relocation expenses may be offered to the successful candidate. The recommended applicant will be required

to undergo a criminal history check prior to the selection being confirmed. A criminal history will not exclude an applicant from this position

unless it is a relevant criminal history.