CRM Business Analyst
1 week ago
Contract Opportunity: CRM Business Analyst | Hybrid | Melbourne (South-Eastern Suburbs)
460degrees
is a digit-tech management consultancy specialising in
Experts and Expert Management
. We're on the lookout for a
CRM Business Analyst
to join a dynamic 6-week engagement with one of our clients, starting
ASAP
.
Location:
Hybrid – South-Eastern Suburbs, Melbourne
Duration:
6 weeks |
Start Date:
Immediate
What You'll Be Doing
- Mapping customer interactions across business units
- Analysing sales pipeline processes and forecasting
- Supporting campaign and marketing management
- Mapping customer communications
- Creating a single customer view across multiple BUs
- Reviewing and uplifting customer service processes
- Tracking customer experience and sentiment
- Evaluating CRM components across systems: Wastedge, Sugar, Kynection, Wingmate
- Recommending phased CRM uplift options
Who we're looking for:
A Business Analyst with strong experience in
CRM projects
, especially in environments with
multiple systems and touchpoints
. You're analytical, proactive, and ready to make an impact.
If this sounds like you, let's connect
Apply now for your profile to be considered for review.
BusinessAnalyst #CRM #MelbourneJobs #HybridWork #ContractOpportunity #460degrees #ExpertManagement #DigitalTransformation
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