Business Analyst

14 hours ago


Melbourne, Victoria, Australia Talent Full time $100,000 - $120,000 per year
  • Contract Until end of March 2026 – Government Department
  • CBD Location – Hybrid Working Arrangement
  • Salesforce Integration Program

The Role
This Government department is currently seeking a Business Analyst to work on a program to bring together nine disparate systems into a single, unified platform using Salesforce – improving data flow, integration, and service delivery across the transport network.

Your Responsibilities Will Include

  • Lead business analysis activities across the Program, supporting integration of multiple legacy systems into Salesforce.
  • Facilitate workshops and stakeholder sessions to elicit, validate, and prioritise business and functional requirements.
  • Map current and future-state processes, identifying opportunities for alignment and improvement.
  • Support system integration design by working closely with technical teams and solution architects.
  • Use Confluence and Jira to manage documentation, user stories, workflows, and traceability.
  • Collaborate with program and delivery teams to ensure solutions align with business objectives and policy frameworks.

Key Skills

  • Proven experience as a Business Analyst on large or complex transformation or integration programs.
  • Demonstrated experience working with Salesforce platforms or similar CRM/enterprise solutions.
  • Experience in system integration projects involving multiple, legacy systems.
  • Proficiency with Confluence and Jira for managing documentation, workflows, and requirements.
  • Strong process mapping and analysis skills, with the ability to document and communicate effectively.
  • Previous experience working within or with government or highly regulated organisations.

What's In It For You

  • Contract Until end of March 2026
  • Government Department
  • CBD Location – Work from Home

For more information feel free to contact Sarah Jordan on for a confidential discussion.


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