Credit Team Leader

This is a Credit Team Leader role with Suntory based in Sydney, NSW, AU
== Suntory ==
Role Seniority
- mid level

More About The Credit Team Leader Role At Suntory
Credit Team Leader
Lead a high-performing credit team in a fast-paced environment. Drive collections, manage accounts, and build strong customer relationships across ANZ.

3 Key selling points
Thrive in a culture promoting innovation, collaboration and ownership.

Extensive learning & development opportunities to grow your career

Hybrid work environment, we support a healthy work/life balance.

Who are we?
Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio will have over 40 brands, including Jim Beam and Maker's Mark Bourbon, Hibiki Japanese Whisky, Canadian Club Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

The Opportunity
As we continue to grow, we're looking for a passionate and experienced Credit Team Leader to join our Sydney-based finance team and lead our credit operations across Australia and New Zealand.

This is a
12-month Fixed-Term Contract
opportunity, ideal for someone who thrives in a fast-paced environment and is ready to make a meaningful impact. You'll be responsible for managing a team of 5–6 direct reports, overseeing day-to-day credit operations, and driving performance across the region.

About The Role
As Credit Team Leader, you'll be responsible for:

• Leading and developing a team of Credit Controllers and Credit Admin staff.
• Championing process improvement initiatives to enhance operational efficiency.
• Leading change management efforts to support team and business transformation.
• Driving efficient debtor management and credit control processes.
• Overseeing account reconciliations and ensuring timely collections.
• Managing new credit account openings and customer service interactions.
• Ensuring compliance with company policies and safety standards.
• Collaborating with internal teams and external partners across AU & NZ.

What You'll Bring

• Strong knowledge of accounts receivable systems in a high-volume and fast-paced environment.
• Strong leadership and change management experience.
• A process improvement mindset.
• Intermediate to advanced Excel skills.
• Proven reconciliation and time management abilities.
• Risk assessment and interpersonal skills.
• Initiative, team spirit, and a customer-focused mindset.

What's in it for you?

• Grow your career – we love to promote from within and offer incredible learning and development opportunities globally.
• Quarterly product allowance to spend at our staff shop.
• Enjoy your birthday off – an extra day just for you.
• Inclusive parental leave for both primary and secondary caregivers.
• Gradual return to work to support your transition from parental leave.
• Flexible working – hybrid model and flexible hours.
• Purchase additional leave to enhance your work-life balance.
• Complimentary beverages available in our offices.
• Employee Assistance Program – access to confidential counselling and self-help tools.
• Volunteer leave – we support giving back to the community.

Our DEI Commitment
At Suntory, we recognise that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, colour, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavour to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Suntory team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Leading and developing a team
• Championing process improvement initiatives
• Driving efficient debtor management

Key Strengths

• Strong knowledge of accounts receivable systems
• Strong leadership and change management experience
• Intermediate to advanced Excel skills
• A process improvement mindset
• Proven reconciliation and time management abilities
• Risk assessment and interpersonal skills

Why Suntory is partnering with Hatch on this role.
Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Suntory not with Hatch.