Team Leader

4 days ago

Sydney, New South Wales, Australia Commercial Credit Services Full time $90,000 - $120,000 per year

Step Into Leadership | Collection Team Supervisor – Blacktown NSW

Commercial Credit Services

Are you a seasoned collections professional ready to lead from the front? Commercial Credit Services is seeking a driven and people-focused Collection Team Supervisor to guide our high-performing team in Blacktown, NSW.

This is your opportunity to step into a leadership role where your experience, emotional intelligence, and operational know-how will make a real impact.


About the Role

As Collection Team Supervisor, you'll be responsible for:

  • Leading a team of collection officers to meet performance targets and compliance standards
  • Coaching and mentoring staff to improve customer outcomes and operational efficiency
  • Overseeing daily workflows, rostering, and reporting
  • Ensuring adherence to privacy, regulatory, and internal policy requirements
  • Supporting recruitment, onboarding, and continuous development of team members
  • Driving a culture of accountability, empathy, and excellence

About You

You're someone who:

  • Has proven experience in collections, credit control, or financial services
  • Is ready to step into a leadership role and grow with the business
  • Communicates with clarity, confidence, and emotional intelligence
  • Thrives in a fast-paced, compliance-driven environment
  • Is passionate about team development and customer service excellence
  • Brings a proactive mindset and a commitment to continuous improvement

What We Offer
  • A supportive, inclusive team culture
  • Leadership mentoring and development pathways
  • Competitive salary and performance incentives
  • A chance to shape team culture and drive real results
  • Convenient Blacktown location with onsite parking

Ready to lead?

Apply now and take the next step in your career with Commercial Credit Services.


How to Apply

Send your application to Be sure to include:

  • A cover letter outlining your collections and leadership experience, and why you're the right fit
  • Your updated resume

We're excited to hear your story and see what you'll bring to the team

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