Credit Team Leader

2 weeks ago

Sydney, New South Wales, Australia Transurban Full time $120,000 - $180,000 per year

We're seeking a
Credit Team Leader
on a fixed-term period (March 2026), to lead and support the credit team in managing high-volume, low-value debt operations.

You'll join an innovative team, that values collaboration, continuous improvement, and customer-centric solutions.

As our Credit Team Leader, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.

(Eastern Creek Office)

Day-to-day, you will:

  • Provide quality leadership, coaching and develop a high-performing, multi-skilled credit team
  • Drive strategic credit initiatives and projects aligned with national strategy
  • Ensure effective management of resources, including monitoring productivity and performance to KPIs
  • Implement and champion best practice debt collection techniques and tools
  • Foster a culture of innovation and collaboration while promoting diversity, inclusion, and respectful workplace practices

This role will suit someone with a curious mind and transferrable skills and experiences, including:

  • Proven experience leading large credit teams with strong coaching capabilities
  • Excellent communication skills to foster team collaboration and clarity
  • Strong background in credit management and best practice collection principles
  • Skilled in interpreting data and trends to drive performance improvements

If you meet some of these requirements, but not all, we encourage you to submit your application.

With a career at Transurban, you'll enjoy a range of benefits, including:

  • A range of flexible working options
  • 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, available for the duration of the contract, with Superannuation paid during unpaid leave as well
  • Learning and development opportunities to support your career interests
  • Health and wellbeing support-access to Headspace and our EAP program, wellness facilities, and more
  • Social activities and groups

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on

Ready to help us keep cities moving?
Apply today.

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