Account Manager

4 days ago


Granville, New South Wales, Australia 2023eb95-599f-4060-b998-4afa3838fa84 Full time $40,000 - $60,000 per year
Position Summary

We are seeking a dedicated Account Manager to join our print and large-format display team. This role is responsible for managing and growing client relationships, ensuring all jobs are delivered accurately, on time, and to a high standard. The Account Manager will act as the main liaison between clients and our internal production, prepress, and operations teams.


Key Responsibilities
  • Manage day-to-day communication with assigned clients, ensuring prompt and professional service.
  • Understand client requirements and provide quotes, recommendations, and print solutions.
  • Coordinate all stages of the job lifecycle – enquiry, artwork, production, finishing, dispatch, and delivery.
  • Work closely with internal teams to ensure job specifications, deadlines, and quality standards are met.
  • Monitor job progress and provide proactive updates to clients.
  • Handle urgent requests, changes, or issues with a problem-solving mindset.
  • Maintain accurate job records, POs, artwork files, and communication logs.
  • Build and maintain long-term client relationships to encourage repeat business.
  • Identify opportunities to upsell or expand service offerings to existing clients.
  • Support the sales team with client insights and opportunity pipelines.


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