NDIS Finance Officer

2 days ago

Newcastle, New South Wales, Australia Sunflower Service Full time $60,000 - $80,000 per year

NDIS Finance Officer – Position Overview

PART TIME or FULL-TIME available for the right person

We are seeking 2 x experienced NDIS Finance Officer to oversee invoicing, reconciliation, reporting, and financial accuracy within our organisation. This role is critical to maintaining timely, compliant billing processes and will work closely with Sunshine's Bookkeeper, Director, Operations Manager, and external Accountants.

Key Responsibilities

  • Generate, prepare, and submit invoices using ShiftCare, Astalty, and Xero.
  • Submit invoices to Plan Managers and through MyPlace for NDIA-managed participants.
  • Promptly follow up on outstanding invoices and overdue payments.
  • Maintain accurate financial, participant, and billing records.
  • Work collaboratively with the Bookkeeper to ensure smooth financial workflows and reporting.
  • Work closely with all the heads of department to ensure preventable billing errors.
  • Provide the Director with fortnightly, monthly, and annual financial reports, including invoice activity, outstanding payments, revenue tracking, and reconciliation updates.
  • Communicate professionally with internal staff, Plan Managers, and NDIS representatives.
  • Maintain a general understanding of client needs, NDIS systems and processes, and the different NDIS shift types to ensure accurate billing.
  • Closely monitoring and responding to emails.
  • Join Manager meetings.

Requirements

Essential Experience

  • Proficiency with PRODA
  • Strong understanding of the MyPlace portal
  • Experience using Xero, ShiftCare, and Astalty (preferred not essential)
  • Demonstrated experience in NDIS billing, invoicing, and reconciliation

Skills & Attributes

  • General knowledge of clients and understanding of NDIS processes, pricing, codes, and shift structures
  • High attention to detail and strong time-management skills
  • Excellent written and verbal communication
  • Ability to work independently and consistently meet deadlines

Schedule

  • Mondays to Fridays (flexible)
  • Combination of in-office work and work-from-home after 3 months (if preferred)

Benefits

  • A positive, supportive team that genuinely cares
  • Strong workplace culture built on respect, collaboration, and kindness
  • Paid day off on your birthday
  • Access to EAP (Employee Assistance Program)
  • Optional Book Club
  • Optional Walking Club
  • Beautiful, modern office located in Islington (excellent working conditions)

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