Branch Manager

2 days ago

Truganina, Victoria, Australia Australian Lifting Centre Full time $95,000 - $150,000 per year

AUSTLIFT

  • Leading Wholesaler in Height Safety, Lifting and Rigging and Material Handling Products
  • Permanent Full-Time

AUSTLIFT is a leading wholesaler of height safety, lifting, rigging and material handling equipment. Austlift products are very well known in the industry and already boasts a large customer base. We are a family owned company with a great group of people who enjoy their job. We steadily improve our products, service and have steady growth so are always expanding.

We are looking for a Branch Manager to look after our Melbourne Branch which services Victoria, South Australia and Tasmania. The Melbourne Branch is a well established branch and requires a strong leader to assist in operations and strong future growth.

Role purpose:

  • Building a professional relationships internally and externally ensuring our service is preferred & reliable for our customers
  • Providing technical support to customers and internal staff and maintain quality standards for the products.
  • Manage all aspects of branch operations.
  • Oversee day-to-day branch activities, ensuring operational efficiency, safety, and compliance with all regulations.
  • Lead, train, and motivate a team of office, sales and warehouse employees
  • Manage customer relationships and ensure the highest level of service is delivered.
  • Ensure timely delivery on dispatching of orders meeting targets.
  • Manage the branch's performance, and implement cost-saving measures.
  • Monitor and maintain inventory levels of equipment and consumables.
  • Handle customer complaints or issues professionally and resolve them in a timely manner.
  • Collaborate with senior management to develop and implement strategies to grow the business and expand service offerings.
  • Ensure the branch adheres to all health and safety regulations, environmental standards, and company policies.

Essentially the candidate will have:

  • Experience across the board of industry products
  • Previous customer service/sales experience & skills
  • Previous Branch Manager Experience
  • Excellent communication skills – written & oral
  • Good interpersonal skills for handling customers & internal staff
  • Computer literacy
  • CRM program experience
  • Willingness to learn and apply knowledge
  • High attention to detail
  • Experience in the Lifting Industry preferred
  • Good technical understanding of Lifting products preferred

You will be provided with a fully maintained company car, mobile phone and laptop required for you to perform your duties to the highest level.

Please visit our website:

Job Type: Full-time

Pay: From $95,000.00 per year

Benefits:

  • Company car

Work Location: In person

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