Branch Supervisor

**Permanent full-time opportunity**:

- **Monday - Friday. No weekends or late nights**:

- ** Manage the day-to-day operations of our Truganina Branch**:

- ** Collaborative and friendly team**

**About Us**

Polyaire is an international wholesale distributor of air conditioning products, established in 1973, our head office is in Adelaide with 28 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge HVAC solutions that continue to revolutionise comfort in homes and businesses.

At Polyaire our values, **we are all in**, **work smart**, **getting it done** and **cool service with a warm smile** are at the forefront of all we do. Our customers and suppliers are treated like valued partners which has made Polyaire the preferred supplier in providing comfort to Australia.

**About the role**

We are seeking a hands-on leader with a passion for operations and team development. As a Branch Supervisor, you will be at the heart of our branch success, managing stock and workflow and ensuring a safe and productive working environment. You will lead a small team to oversee the day to day running of our busy branch, ensuring excellence in customer service, staff performance and operational efficiency.

This is a fantastic opportunity for someone with previous retail and trade management experience looking to step up into a leadership role or build on their existing supervisory or management experience.

**What does my day to day look like?**
- Leadership of a small supportive Counter Sales & Warehouse team, ensuring they are properly trained, motivated and working efficiently
- Provide expert professional customer service to our customers
- Familiarity with workplace health and safety regulations and best practices
- Monitor, identify and resolve any issues or discrepancies
- Forecasting and monitoring of stock levels
- Assist in the development and implementation of process improvements to improve productivity and customer satisfaction
- Building strong relationships with Key Account Holders

**What you will bring to the role**:

- 2+ years’ experience in a retail trade supervisory/leadership/management environment
- Safety focus mindset - values workplace safety and puts it first
- Knowledge of WH&S and inventory control best practices
- Strong communication and stakeholder engagement skills
- Excellent interpersonal skills and leadership qualities are required, contributing to the operations network
- A strategic thinker with a hands-on approach to problem-solving
- Excellent time management and attention to detail, with the ability to manage competing priorities in a fast-paced environment
- Demonstrated problem-solving ability with a focus on meeting internal and external customer needs

**Why join us?**
- We offer a competitive salary
- Monday - Friday, **no weekends or late nights**:

- Opportunities for professional growth and development
- Full training in all aspects of the business operations
- Work with a great team in a supportive and collaborative work environment
- Work with a brand that values innovation and continuous improvement