
Venue Experience Officer
2 weeks ago
Band 3
-
$70,811 - $75,186 per annum (plus super)
Permanent full time
About Us
Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.
Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.
We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.
About The Role
Creative and engaged city are looking for next Venue Experience Officer (VEO) due to the expanding nature of council operated venues.
The purpose of this position is to provide high quality customer service and operational support across Council community and cultural venues. The role focuses on creating a positive and welcoming experience for all visitors and customers, ensuring that each interaction contributes to an excellent customer experience
About You
To be successful in this role, you will have the below demonstrated knowledge and understanding:
- Previous experience in customer service, event support or front-of-house operations.
- Strong communication skills.
- Ability to work effectively in a fast-paced dynamic environment.
- Excellent problem-solving skills and attention to detail.
- Flexibility to work evenings, weekends and public holidays
Please ensure you address the key selection criteria outlined in the position description as part of your application.
You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.
The successful candidate will be asked to produce a valid Working with Children Check and will be asked toconsent to a national police check (and where relevant an 'international criminal history check'), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Benefits Of Working With Us
Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.
Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.
Our benefits include
- Competitive salary
- Salary sacrifice childcare (where available)
- Flexible working options supported
- Access to learning & development programs including study assistance
- Reward & recognition programs
- Health initiatives
- Access to our support and wellbeing programs
- A vibrant social club
For more information about our benefits, please visit our careers page: Working with Us
Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.
Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children
with zero tolerance for child abuse and harm.
To apply
To apply for this position please complete the online application form, including your resume, a very brief cover letter and address the key selection criteria. You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks.
Position Description:
Venue Experience Officer KB
Applications close:
5pm, Wednesday, 18 June 2025
Further information:
Haydn Murphy,
-
Senior Venue Business Development Officer
1 week ago
Dandenong, Victoria, Australia City of Greater Dandenong Full time $82,392 - $95,116 per yearWork typePermanent Full TimeLocationDandenongDepartmentCommunity StrengtheningBand 5 - $82,392 to $95,116 per annum (plus super)Permanent Full TimeAbout UsLocated 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second...
-
Café/Bar & Reception Staff
2 weeks ago
Dandenong, Victoria, Australia Soccer5s Full time $176,000 - $184,000 per yearJoin Our Team – Café/Bar & Reception Staff WantedLocation: DandenongType: Casual | Evening & Weekend Shifts AvailableLooking for a fun, flexible job in a vibrant social sports venue? We're on the hunt for friendly, reliable team members to work across our Café/Bar and Reception — primarily in the evenings, with some morning and weekend shifts...
-
Communications Officer
2 weeks ago
Dandenong, Victoria, Australia Yakult Australia Pty. Ltd. Full time $60,000 - $90,000 per yearAbout the roleAn opportunity currently exists for an individual to join the Yakult Australia Public Relations Department, as a permanent full-time Communications Officer (Nutrition Education and Digital Engagement), located at our Head Office in Dandenong.This is an excellent opportunity for a qualified nutritionist with a proven track record in public...
-
Front Office Receptionist
1 week ago
Dandenong, Victoria, Australia Quest Dandenong Central Full time $2,670 - $60,080 per yearQuest Dandenong Central is welcoming new locals Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest Dandenong...
-
Broker Liaison Officer
2 weeks ago
Dandenong, Victoria, Australia Ambrose Construct Group Full time $60,000 - $90,000 per yearAmbrose Construct Group are one of Australia's leading insurance builders. Due to National expansion, we are looking for a full-time Broker Liaison Officer to work in our Dandenong Office. This role is central to maintaining and strengthening relationships with insurance brokers following the delivery of make-safe services. You'll be responsible for...
-
Office Manager
5 days ago
Dandenong, Victoria, Australia Estia Health Full time $60,000 - $80,000 per yearAt Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you.Everyday, over 13,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate...
-
Customer Service Officer
2 weeks ago
Dandenong, Victoria, Australia CORINTHIAN DOORS Full time $60,000 - $90,000 per yearAbout our OrganisationAs Australia's largest timber door manufacturer, Corinthian Doors has taken its famous brand around the world, securing an international reputation for quality, innovation and design.About our OpportunityWe're looking for a Customer Service Officer who will take on this pivotal role focusing on our credits and warranties including...
-
Credit Control Officer
2 weeks ago
Dandenong, Victoria, Australia Reece Group Full time $60,000 - $90,000 per yearCredit Control OfficerAbout ReeceYou probably know Reece as Australia's largest supplier of plumbing and bathroom products.But we are much more than that. We are a leading Australian distributor of trade products to residential, commercial and infrastructure customers. We're an ASX listed company with more than 900+ branches and 10,000 employees across...
-
Delivery Services Officer
2 weeks ago
Dandenong, Victoria, Australia Lineage AUS TRS Pty Ltd Full time $45,000 - $60,000 per yearLineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...
-
Business Support Officer
6 days ago
Dandenong, Victoria, Australia Utility Solutions Group Pty Ltd Full time $60,000 - $80,000 per yearBusiness Support OfficerAbout the businessUtility Solutions Group Pty Ltd ), is a thriving market leader in Electrical Civil and Overhead Power works.We are an Australian business and hold steady market share in the Australian market achieving large and complex electrical constructions and installations.About the roleWe are currently seeking an experienced...