Strategic Business Adviser

It's an exciting time to join the City of Gold Coast in this permanent role, responsible for supporting the Executive General Manager (EGM) Planning, Regulation and Service Gold Coast.

You will be a valued member of a small team supporting the EGM with their day-to-day responsibilities and ad-hoc requests in addition to ensuring office governance, processes and solutions are fit for purpose for efficient management of the department and the EGM's Office.

About Your New Role
The Strategic Business Advisor helps ensure the Office of the EGM (OEGM) is operating efficiently and effectively, meeting all deadlines, actions and responsibilities.

Responsibilities Also Include

• Establishing effective governance arrangements and processes to support the department and the OEGM.
• Support the department's Council and Committee reporting requirements (education, advice, quality control, coordination, scheduling and managing the department's registers and actions)
• Planning, developing and implementing EGM and department communication, awards and engagement activities when required.
• Developing and managing operational procedures, work practices and technology solutions to support the OEGM and department operations.
• Leading small improvement projects for the OEGM and represent the department on corporate projects when required.
• Working with branch representatives and stakeholders to resolve issues, implement improvements and coordinate department responses and submissions.
• Provide advice and guidance on responsibilities managed by the OGEM and department standards and processes.
• Developing reports, memos and briefing notes.

We're Looking For People Who

• Hold a bachelor's degree qualification in Public Administration, Government, Communications or a related field, combined with extensive experience in a comparable role.
• Have significate experience in Local Government and understanding of Council decision making processes and legislative obligations.
• Have outstanding organisational abilities with strong attention to detail
• Have exceptional interpersonal, verbal and written communication skills to consult with various internal and external stakeholders.
• Are highly proficient in preparing reports, memos and briefing notes.
• Have the ability to manage competing priorities, with the ability to organise and prioritise work, to deliver expected outcomes in a timely manner.

Be part of shaping the Gold Coast's future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

Benefits
We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How To Apply
For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Julie Collins

Contact Number

Closing Date

Sunday 16th November 2025

Please note applications for all of our vacancies close at 10.00pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.