Sales & Customer Service Assistant

1 week ago

Perth, Western Australia Sea Containers WA Full time $60,000 - $80,000 per year

About Us

TOTAL Containers (Sea Containers WA) is a proud family-owned business which takes pride in our specialisation across a wide range of container services and are known and recognised for our dedication to providing innovative solutions and exceptional customer service to our customers.

We have a strong focus on the growth, nurturing and development of our team. As part of our team your drive, professionalism, and customer focus will make a real impact.

About the Position

Due to continued growth, our Wattleup depot is seeking a dedicated Sales & Customer Service Assistant to join our team.

This full-time position is perfect for someone who thrives in a fast-paced environment and enjoys being the first point of contact for customers.

You will be responsible for handling walk-in enquiries, phone calls, and front counter duties, while also supporting the Customer Service Team with sales and administrative tasks.

Hours: Monday to Friday, 8:00 am to 5:00 pm (1-hour lunch break)

What We Offer:

  • Competitive wage
  • Opportunities for career growth and development
  • WA owned and operated
  • Regular team-building events
  • Family-oriented culture
  • Friendly and supportive team environment
  • Ideal for a motivated individual looking to build experience in sales and administration

Key Responsibilities

  • Act as the first point of contact for office visitors, phone calls, and walk-in customers
  • Assist with deliveries, collections, and service enquiries
  • Respond to customer enquiries via phone, email, and in person
  • Build strong relationships with both internal and external customers
  • Prepare quotations in a timely and accurate manner
  • Maintain a current deal pipeline through regular follow-up calls
  • Conduct after-sales service calls to gather feedback and strengthen customer relationships
  • Perform general administrative tasks as directed by management
  • Use a CRM system to manage customer interactions and sales activity (HubSpot experience highly desirable)

About You

  • Strong communication skills, both verbal and written
  • Proven ability to deliver excellent customer service
  • High attention to detail and problem-solving skills
  • Ability to manage multiple tasks and meet deadlines under pressure
  • Proficient in Microsoft Office (Word, Excel, Outlook, Publisher)
  • Experience using CRM systems is essential; HubSpot experience is a strong advantage
  • Organised, punctual, and reliable
  • Professional presentation and interpersonal skills
  • Able to work effectively both independently and as part of a team

How to apply

  • Click on the "Apply" button and attach your resume and covering letter with an overview of your knowledge and experience.

Only shortlisted candidates will be contacted and invited to attend an interview.

  • Sales Assistant

    1 week ago

    Perth, Western Australia ABLE SALES Full time $104,000 - $130,878 per year

    Our company is a growing national Importer / Retailer of both heavy and light machinery including generators and industrial plant.  We are currently seeking to appoint a highly motivated and skilled Internal Sales Person to offer reliable support in our Perth Office.Our Expectations:• The position requires you to be highly organized, reliable and...

  • Sales Assistant/ Customer Service

    4 days ago

    Perth, Western Australia Persolkelly Full time

    We are looking for a customer-focused Sales Representative to join our client's friendly and busy team on an ongoing temp basis.**Sales Representative**PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government,...

  • Sales Assistant

    3 days ago

    Perth, Western Australia beBeeCustomer Full time $40,000 - $55,000

    Job DescriptionWe are seeking a highly motivated and enthusiastic Sales Assistant to join our team at Ocean Keys store. As a Christmas Casual Sales Assistant, you will be an integral part of creating memorable experiences for our customers.You will work collaboratively with the team to achieve sales targets, process stock, and assist in merchandising to...

  • Sales Assistants

    5 days ago

    Perth, Western Australia beBeeCustomerService Part time $60,000 - $80,000

    Immerse yourself in a dynamic and engaging retail environment as you assist customers in finding their perfect outfit. Our esteemed menswear brand boasts an energetic atmosphere where individuals can forge lasting careers.Meticulous attention to detail is paramount in this role, ensuring expert knowledge and excellent service are provided to every customer....

  • Trade Assistant

    1 week ago

    Perth, Western Australia LiftRite Hire & Sales Full time $60,000 - $80,000 per year

    Exciting opportunity for a Trade Assistant to join our team at LiftRite Hire & SalesYour new company:LiftRite Hire & Sales, a subsidiary of the Manitou Group, is a leading provider of handling, access platforms, and earthmoving equipment. As part of the globally recognised Manitou Group, we are committed to improving working conditions, safety, and...

  • Sales And Customer Service Representative

    5 days ago

    Perth, Western Australia Chandler Macleod Full time

    Are you an experienced customer service and sales representative looking for a new challenge? Do you take pride in providing exemplary customer service and are skilled at driving sales?We are looking for an enthusiastic, customer-oriented Customer Service and Sales Representative for our client who are a packaging company based SOR.**Responsibilities**:-...

  • Retail Sales Assistant/Customer Service Officer

    1 week ago

    Perth, Western Australia Daily Living Products Full time $50,000 - $80,000 per year

    About the roleDaily Living Products is seeking a passionate and customer-focused Retail Sales Assistant/Customer Service Officer. In this exciting dual full-time position, you will be responsible for providing exceptional customer service, assisting customers with product selection at our retail stores.  You will also work in our customer service department...

  • Sales Assistant

    5 days ago

    Perth, Western Australia beBeeCustomer Full time $70,000 - $75,000

    As a Retail Sales Assistant, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.This is a full-time permanent position with Monday to Friday hours from 8:30am to 5:30pm, with weekend rotation shifts available. We are looking for an individual who can provide top-notch customer service, work well in a team...

  • Customer Service And Sales Support

    1 day ago

    Perth, Western Australia Tshr Full time

    Customer Service & Sales SupportOur client is a leading Interior têxtiles wholesaler looking to recruit a Customer Service & Sales Support person to join their team You will be a vibrant multi-tasker who thrives in a fast-paced environment, delivering outstanding customer service to clients and customers.This is a full-time position within a motivating and...

  • Storeperson / Trade Assistant

    4 days ago

    Perth, Western Australia Hardchrome Sales Full time

    **About the opportunity**Store person / Trade Assistant to join our team in Welshpool WA 6106. This position is split equally between store work and hands on trade assistant responsibilities.This role will see you responsible for the receiving, handling and despatch of goods in the store and warehouse whilst also assisting in the control of stock. This is a...