Marketing and Communications Coordinator

About Us

Master Plumbers' Association of Queensland (MPAQ) is the peak industry body representing plumbing contractors throughout Queensland, catering to everyone from sole operators to large contracting firms.  At MPAQ, we pride ourselves on delivering top-notch support, services, and benefits to our members through our dedicated HR and technical teams. We also offer cutting-edge post-trade training, industry events, and unbeatable networking opportunities. Additionally, we tirelessly advocate for the industry to ensure the best outcomes for our members and the industry as a whole.

Why Join MPAQ?

Empowerment Through Autonomy: Join our team and enjoy a highly autonomous working environment that offers flexibility, allowing you to bring your best self to work.

Vibrant Team Culture: Be part of an enthusiastic and vibrant team that is not only supportive but also deeply committed to achieving our common goals.

Fun at Work: Expect regular team-building activities and an exciting annual staff conference that will keep you engaged and motivated.

Wellness Matters: Access our Employee Assistance Program to ensure your wellbeing is a top priority.

Convenient Location: Forget the inner-city commute. We're conveniently located in Acacia Ridge (southside) with free onsite parking.

Flexible Working Arrangements: including the option to work up to two days from home each week.

About the Role

We are seeking a Marketing and Communications Coordinator to join our dynamic team on a 12-month fixed term basis. The role will be reviewed at the end of the fixed term, with the potential for a permanent position depending on business needs and the suitability of the successful candidate.

In this role, you'll have the opportunity to shape how MPAQ connects with members, industry partners, and the broader community. You'll play a key part in delivering accurate, creative, and impactful marketing and communications that support both our strategic goals and our reputation as an industry leader.

Your role will be varied, hands-on, and collaborative—perfect for someone who enjoys working across digital, print, and events to make a real impact.

Key Responsibilities

• Develop and implement the MPAQ marketing calendar aligned with business objectives.
• Create, edit, and design communications for newsletters, website, magazine, campaigns, social media, and presentations.
• Manage artwork, deadlines, and quality control for all marketing material.
• Maintain accurate member segmentation and CRM data to deliver relevant and targeted communications.
• Drive member engagement and network growth through social media platforms and digital content (including video content).
• Identify and develop opportunities for revenue growth through advertising and partnerships.
• Update and maintain website content in collaboration with internal teams.
• Contribute to the production of the Master Plumber Magazine.
• Provide marketing support at events, including social media, photography, and onsite assistance.

About You

We're looking for someone who is creative, organised, and motivated, with a strong interest in marketing and communications. You'll thrive in a fast-paced environment and enjoy the variety of tasks that come with working in a small, agile team.

You'll also bring:

• At least 2 years' experience in a marketing or communications role (qualifications are highly regarded but not essential).
• Advanced writing and editing skills with a flair for creating engaging content.
• Strong time management and prioritisation skills.
• The ability to build and maintain positive relationships with stakeholders.
• An eye for design and commitment to brand consistency.
• Proficiency in Microsoft Office, and ideally some knowledge of design software (Canva, Adobe InDesign, etc.).
• A proactive, solutions-focused mindset with a high level of accountability.
• Bonus skills: photography, videography, or digital content creation.

HOW TO APPLY

If you're passionate about delivering high-quality marketing and communications and want to join a team that values initiative, collaboration, and creativity, we'd love to hear from you.

Please submit your application via Seek, including a cover letter addressing the selection criteria and your resume.

We truly appreciate the time applicants take to apply; however, due to expected high volumes, only shortlisted candidates will be contacted. If you haven't heard from us within three weeks, please consider your application unsuccessful on this occasion.

Please note: MPAQ does not utilise recruitment agents except by invitation.