Senior Manager Industrial Relations

Job Description

• Exciting opportunity to manage Industrial Relations functions for assigned business areas
• Challenge yourself to lead complex negotiation, bargaining and consultation processes
• Foster a positive industrial climate by building effective working relationships with relevant unions, senior management and other stakeholders.
• Multiple permanent roles based at our Mascot Campus

Today, we're busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We've always been pioneers, and we're proud to see that spirit in our people today.

As the part of a high performing Industrial Relations team, your key responsibilities will include facilitating complex industrial agreements and EA negotiations including research, strategy and implementation and provide advice on a range of complex industrial and compliance issues. You will demonstrate effective business partnering by anticipating ongoing IR needs of your client group and providing counsel and support to achieve business objectives.

Additionally, you will facilitate formal negotiations and consultation, manage dispute resolution process and build positive and productive working relationships with relevant unions, management and business colleagues, to facilitate achievement of business objectives, key transformational activities and foster a positive industrial climate.

We are looking for experienced practitioners at both the Manager, Industrial Relations and Senior Manager, Industrial Relations level.

What you'll bring to the role:

• 5+ years experience in a similar role (10+ for the Senior Manager level)
• Tertiary qualifications in Law, Industrial Relations &/or management discipline &/or equivalent industry experience
• Refined negotiation, bargaining and advocacy skills
• Highly developed compliance advisory and stakeholder management capability
• Excellent communication, literacy, numeracy and interpersonal skills
• Ability to distil/condense complex issues to reach an optimum pragmatic solution
• Strong analytical skills and high degree of problem-solving abilities
• Ability to work within time constraints and meet absolute deadlines
• Superior leadership and motivational skills
• Thorough and lateral thinker who can analyse multiple options

Why Qantas?

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications close: Sunday 23 November 2025

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

About us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.