Platform Manager- ServiceNow

5 days ago

Macquarie Park New South Wales, Australia Anglicare Full time $120,000 - $180,000 per year

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

We're a well-respected not-for-profit that's been serving society's most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we're extending our reach and impact even further.

Your opportunity

We are seeking a strategic and technically proficient Platform Manager - ServiceNow to lead the enterprise-wide ServiceNow platform. This role is pivotal in driving platform adoption, innovation, and operational excellence across key business functions including IT, HR, and Finance.

You'll own the platform roadmap, provide hands-on leadership in configuration and development, and ensure robust governance and vendor engagement.

With integrity and resilience, you will:

  • Lead the strategic direction and technical delivery of the ServiceNow platform
  • Manage platform roadmap, configuration, and release planning
  • Champion automation, AI, and analytics capabilities aligned to business priorities
  • Collaborate with stakeholders and vendors to deliver enhancements
  • Ensure platform governance, performance, and compliance

What you'll bring

  • 7+ years' experience in enterprise IT, including 3+ years in ServiceNow platform ownership or architecture
  • Hands-on experience in ServiceNow implementation, scripting, and module administration
  • Strong understanding of platform governance, integration frameworks, and lifecycle management
  • Proven stakeholder engagement and vendor management skills
  • Familiarity with Agile methodologies and ITIL frameworks

Qualifications and Experience

  • IT degree or technical certification
  • Demonstrated experience in ServiceNow platform delivery and governance
  • Experience managing complex stakeholder environments
  • Strong problem-solving and documentation skills
  • ServiceNow certifications (desirable)
  • Experience in not-for-profit, aged care, or regulated industries

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

  • Flexible work options to get the most out of work and life
  • Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free
  • Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging
  • Ongoing professional development and leadership training to advance your career
  • Exclusive discounts to over 400 retailers
  • Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

  • Platform Manager- Servicenow

    1 week ago

    Macquarie Park, Australia Anglicare Full time

    Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We're a well-respected not-for-profit that's been serving society's most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our...

  • Platform Manager- ServiceNow

    23 hours ago

    Macquarie Park, Australia Anglicare Sydney Full time $120,000 - $180,000 per year

    Transform lives, every single dayDo you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.We're a well-respected not-for-profit that's been serving society's most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our...

  • Technology Service Delivery Manager

    1 day ago

    Mascot, New South Wales, Australia Sydney Airport Full time $120,000 - $180,000 per year

    MAKE IT NEWAt Sydney Airport, the future of air travel is shaped by you.As a team, we connect the world. More than just a hub of activity and boundless energy, we're creating a destination of amazing experiences. Like seeing wonderful moments unfold in front of you, knowing "I made that possible".Dynamic. Fast-paced. We thrive in a place where fresh...

  • Senior Account Manager, Tech Platforms

    2 weeks ago

    Macquarie Park, New South Wales, Australia Nielsen Full time US$104,000 - US$130,878 per year

    Company DescriptionAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly...

  • Platform Manager- Salesforce

    1 week ago

    Macquarie Park, Australia Anglicare Full time

    Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We're a well-respected not-for-profit that's been serving society's most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our...

  • Platform Manager- Salesforce

    1 day ago

    Macquarie Park, Australia Anglicare Sydney Full time $90,000 - $120,000 per year

    Transform lives, every single dayDo you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.We're a well-respected not-for-profit that's been serving society's most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our...

  • Test Manager- ServiceNow Case Management

    7 days ago

    Parramatta Park, Queensland, Australia Aboriginal Health Council of Western Australia Full time

    About usAt Sydney Water, we're passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we...

  • Test Manager- ServiceNow Case Management

    24 hours ago

    Parramatta Park, Queensland, Australia Sydney Water Full time $120,000 - $180,000 per year

    About usAt Sydney Water, we're passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve.Your role will...

  • Power Platform Specialist

    5 days ago

    Norwest, New South Wales, Australia McDonald Jones Homes Full time $90,000 - $120,000 per year

    The NEX Building Group is a diverse and expanding organisation with over 1,200 passionate employees. Our brand's purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia's leading home...

  • Snow Grc Delivery Consultant

    1 week ago

    Macquarie Park, Australia Experis Full time

    Leading Government client at Macquarie Park is looking for a SNOW GRC Delivery Consultant on a 12 months contract + possible extension. APPLY NOW! **Job Details**: GRC Service Now Senior Business Analyst **Project Information** The resource will work on the Enterprise Governance, Risk and Assurance Program (EGA) for TfNSW. EGA Program will deliver an...