Housing Support Officer

1 week ago

Sydney, New South Wales, Australia NSW Aboriginal Land Council Full time $143,900 - $174,350 per year
  • Aboriginal Identified position
  • Fulltime ongoing position
  • Located at Parramatta/ NSWALC Zone Office
  • Commencing Salary $87, 700 per annum plus superannuation of 12%
  • 70-hour fortnight, NFP salary packaging, EAP, hybrid workplace and other benefits

About the role:

The Housing Support Officer provides practical, on-the-ground support to LALCs in managing their housing programs, assisting with tenancy management, tenant engagement, and housing-related administrative processes to strengthen local housing management capacity, governance and compliance.

Key Outcomes / Accountabilities for the Housing Support Officer are summarised as follows but are not limited to:

  • Provide direct, hands-on support to LALCs in managing tenancy and housing program operations.

  • Assist LALCs in implementing effective tenant engagement and housing management processes.

  • Support LALCs through coaching and capacity building to improve housing governance, management and compliance.

  • Facilitate effective communication between LALCs and external housing service providers or contractors to ensure effective service delivery.

  • Monitor and report on housing management challenges and successes within assigned LALCs to the Team Leader to inform continuous improvement.

Essential Criteria:

  • Aboriginality – Identified position under Section 14(d) of the Anti-Discrimination Act 1977.

  • Practical experience in housing or property management, particularly tenancy and housing program administration.

  • Knowledge and understanding of housing compliance requirements, policies, and regulatory frameworks.

  • Experience in effectively engaging with Aboriginal communities and stakeholders, including the ability to provide direct support and build capacity for Aboriginal community organisations.

  • Strong interpersonal skills, with the capability to build trust and effective working relationships with LALCs and community stakeholders.

  • Excellent organisational, prioritisation, and communication skills, both verbal and written.

Desirable:

  • Qualification or certification in Housing, Property Management, Community Services, or related disciplines.

  • Understanding of the Aboriginal Land Rights Act 1983 (ALRA) and experience working within Aboriginal community settings.

  • Experience in community development, tenant engagement, or social housing support programs.

To Apply:

Please submit your cover letter of no more than two (2) pages telling us about your interest in the role and what you offer to the team and organisation, along with your resume by the apply button or alternatively to  by 2nd September 2025.

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