Membership Consultant
5 days ago
About the role
As a Membership Consultant at Powerhouse Gym Southside, you'll play a key role in driving the growth and success of our dynamic fitness centre in Daisy Hill. This role offers the opportunity to take full ownership of the membership journey—from generating leads to closing sales and everything in between.
You'll work directly with warm leads, build strong relationships with existing and prospective members, and actively contribute to the gym's sales and marketing initiatives. This is a hands-on role where your ideas, energy, and initiative will directly impact your results. You will collaborate with the business owners to execute tailored marketing campaigns, creating innovative lead generation strategies, and delivering outstanding service that reflects the Powerhouse Gym Southside brand.
If you're self-driven, results-focused, and ready to grow with a thriving team, we want to hear from you.
What You'll Be Doing- Delivering exceptional customer service by offering personalised membership solutions to prospective clients
- Leading engaging sales presentations and guided tours to highlight our premium facilities and fitness offerings
- Meeting and exceeding individual sales goals through proactive lead generation and follow-up
- Accurately managing member data and interactions within our CRM system
- Identifying opportunities to upsell and cross-sell additional services that add value for our members
- Working closely with the business owners to design and implement targeted marketing campaigns that drive membership growth
- Providing insightful feedback to enhance the overall member experience and streamline our sales processes
At Powerhouse Gym Southside, we are dedicated to creating a supportive and rewarding work environment for our team. In addition to a competitive salary, you'll enjoy:
- A proven ability to generate leads through social media, marketing initiatives, and strong local market knowledge to drive membership growth
- A solid understanding of fitness industry marketing strategies that align with gym operations and member demographics
- Proficiency in digital analytics, including Meta insights, Google SEO, and website traffic analysis to support data-driven decisions
- Excellent problem-solving and negotiation skills, with the confidence to overcome objections and close sales
- A genuine passion for health and fitness, along with a strong desire to support others in achieving their wellness goals
- Experience using CRM systems and familiarity with Microsoft Office tools for efficient daily operations
- A commitment to ongoing learning and professional development in both sales techniques and customer service excellence
At Powerhouse Gym Southside, we pride ourselves on fostering a positive, rewarding workplace where our team can thrive. Alongside a competitive salary package, you'll benefit from:
- Continuous training and development to support your professional growth
- Complimentary gym membership and access to our staff wellness program
- Clear pathways for career progression within our expanding organisation
- A supportive, team-oriented culture that values collaboration and work-life balance
Powerhouse Gym Southside has proudly supported the Springwood/ Daisy Hill community for over 10 years, earning a reputation as a trusted leader in health and fitness. We offer our members access to cutting-edge equipment, a wide variety of group classes, and a team of passionate, knowledgeable fitness professionals.
As part of the globally recognised Powerhouse Gym network, we're committed to continuous improvement, innovation, and delivering an outstanding member experience.
If you're ready to be part of a dynamic team and make a real impact, apply now and help shape the future of fitness as our next Membership Consultant
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