New Accounts Coordinator

Location: Macquarie Park 
Role Highlights This position is ideal for a dedicated credit professional seeking to join a stable, nationally recognized company that fosters a supportive and collaborative work environment.

Role Overview 
Reporting to the Credit Manager, this Credit Administrator will focus on protecting and maximising revenue by effectively collecting payments from the customer base.You will manage mailbox operations and external customer portals, process credit card refunds, and handle requests for statements and invoices. 

This Credit Administrator will support the Credit Team in ensuring efficient transaction processing and maintaining accurate customer records. Collaborating with the Senior Credit Controller and Team Relations Manager, you will assist with collections and reconciliations while promptly identifying and resolving discrepancies. This position offers a great opportunity to enhance your skills in credit administration and contribute to a dynamic team.

Responsibilities 

• Oversee mailbox operations and manage external customer portals to ensure seamless communication and service delivery.
• Handle requests for statements, invoice copies, and delivery dockets efficiently
• Process credit card refunds with attention to detail and accuracy.
• Provide administrative support to the Credit Team in daily operations, contributing to overall efficiency.
• Facilitate the effective operation of transaction processing activities, including credit card transactions and credit adjustment notes.
• Identify and resolve discrepancies and short payments in a timely manner, including RCTI differences.
• Collaborate closely with the Senior Credit Controller to assist with collections, bank reconciliations, and cash on delivery (COD) reconciliations.
• Ensure all transactions comply with all credit guidelines and compliance. 

Candidate Profile 
The successful candidate will possess a strong background in Business Administration and be proficient in Microsoft Office Suite, particularly Excel, Word, and PowerPoint. You will be a motivated team member eager to develop your skills in Credit, seeking mentorship to gain a deeper understanding of business processes. With at least one year of experience in Accounts Receivable or an administrative role within a medium to large organisation, you will demonstrate exceptional time management and stakeholder engagement abilities. The successful candidate will exhibit excellent communication, negotiation, and diplomatic skills to interact effectively with both internal and external stakeholders. Additionally, you will have a keen attention to detail and accuracy, with knowledge of Credit or Accounts Receivable processes considered advantageous.

Culture & Benefits 
The company is a leading national organisation committed to innovation and sustainability. It fosters a collaborative and inclusive culture, empowering employees to develop their skills and reach their potential. With a supportive work environment that values professional growth, employees enjoy competitive remuneration and benefits that enhance work-life balance.

• Competitive salary and parking onsite. 8 Month contract- view to go perm.
• Opportunities for professional growth and development within a national brand.
• Engaging work environment with a diverse team and meaningful responsibilities.

Apply 
If this sounds like you, please send your resume by clicking the "apply" link below. The reference number for this role is TLCA55288. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.