Community Manager

1 week ago

Carlton, Victoria, Australia Ping Full time $18,200 per year

Community Manager (Retail Partnerships, Part-Time)

4 hrs/week | $35/hr | Contract | Melbourne (remote or hybrid)

Ping is a new platform where shoppers exchange data for rewards — and where retailers gain real-time insight into what their customers truly value. We're about to kick off live testing with a small group of independent retailers, and we're looking for someone to help bring those first partnerships to life.

The role

You'll be the connector between Ping and the first wave of retailers shaping our journey. From sparking initial conversations to helping brands go live with Ping's checkout prompts, your work will ensure we move from ideas to real-world tests.

What you'll do

  • Build and maintain a short list of values-aligned retailers.
  • Reach out via email, socials, and calls to line up founder conversations.
  • Guide retailers through simple onboarding steps (one-pagers, calls, light support).
  • Keep a clear view of progress — from first hello to live test.

What success looks like

  • Five retailers live testing Ping within 2–3 months.
  • Simple, transparent tracking of outreach → conversation → sign-on → live.

Who you are

  • Confident and comfortable engaging with small and mid-sized retailers.
  • Organised, consistent, and clear in communication.
  • Happy working a focused 4 hours per week, with an eye on outcomes, not busywork.
  • More of a generalist than a polished operator — credibility and process matter most.

Why it matters

  • These first retailers will help define Ping's future. Their tests aren't just pilots — they're the foundation of how we prove value to both shoppers and brands. You'll be part of that starting team.

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