Facilities Manager

About the Role:

Based in Brisbane City's waterfront at National Storage HQ, we are excited to expand our Facilities Management team. We are seeking a motivated, detail-oriented, and well organised Facilities Manager to coordinate and manage the day-to-day operations across our network of 270+ centres.

Reporting to the Facilities Team Lead, this role will sit within our Safety & Facilities team. As a Facilities Manager, you will be responsible for ensuring operational efficiency, compliance, and cost-effectiveness. You will take ownership of overseeing external contractors, maintenance programs, maintaining high-quality standards across our sites spanning Australia and New Zealand.

This is a highly administrative and integral role in ensuring our facilities are safe, efficient, and aligned with business needs. If you are a systematic, process-driven person who thrives in a fast-paced environment, have excellent coordination and communication skills, this is your opportunity to develop your skills, grow, and make a real contribution to our success.

Key Responsibilities:

• Collaborate with the Facilities team to prioritise, plan, and deliver facility tasks efficiently and on schedule.
• Support Operational and Centre Teams through our ticketing platform, ensuring clear communication and visibility of works from initiation to completion.
• Oversee repairs, reactive and planned maintenance, and building improvement works.
• Work with service providers to manage scheduled maintenance programs, cyclic testing, fire compliance, plant and equipment servicing, landscaping, and other contracted services to ensure compliance and quality performance.
• Demonstrate a strong understanding of building compliance requirements in line with AS/NZS standards and regulations (highly desirable).
• Liaise with contractors, suppliers, and manufacturers to obtain competitive and transparent quotes.
• Manage the procurement and coordination of approved service providers and suppliers, ensuring alignment with Preferred Supplier/Contractor List policies.

About You:

• Proven experience in asset or facilities management across multi-site or service-driven environments.
• Strong background in building compliance, maintenance planning, scheduling, and overall facilities operations.
• Experienced working with external providers, contractors, and a wide range of internal and external stakeholders.
• Excellent written and verbal communication skills, with the ability to build strong, collaborative relationships at all levels.
• Highly organised, with strong time management and project coordination skills, capable of managing competing priorities and meeting deadlines.
• Willing to undertake planned travel to inspect centres across the portfolio, generally once or twice per year as part of ongoing compliance and maintenance oversight.
• Collaborative with a positive attitude and growth-mindset.

About Us:

Established in 2000, National Storage is one of Australasia's largest and most innovative self-storage providers, offering tailored solutions across more than 270+ centres across Australia and New Zealand.

As an ASX 200 company, we prioritise our people and customers – key drivers of our continued success. We are proud to be the first publicly listed, independent, and fully integrated owner and operator of self-storage centres in Australia. Our comprehensive offering includes self-storage, business storage, climate-controlled wine storage, vehicle storage, trailer hire, records management, packaging, insurance, and a range of other value-added services.

Backed by a strong growth strategy and a clear vision for the future, we're committed to attracting and retaining passionate individuals who want to be part of a dynamic, customer-focused business shaping the future of storage.

If you are looking to be part of a great company doing great things, we'd love to hear from you

Why Join Us?

• Join a collaborative, high-performing team within a multinational business and ASX 200 listed company.
• Be part of large-scale workplace operations with real impact across ANZ.
• Gain exposure to a variety of facilities projects, systems, and vendors.
• Access to ongoing development and career progression within a multinational environment.
• 24-hour wellbeing support for you and your family through our Sonder partnership.
• Reimbursements for approved wellbeing services under our WellNS Wallet Program.
• Exclusive discounts on a range of leading retailers, hotels, restaurants and more.
• Generous company paid parental leave.
• Discounts on a range of storage services including units and merchandise.

Please be aware that applicants may need to undergo pre-employment checks, including reference, medical, and, with consent, police background checks. Having a criminal record does not automatically disqualify you from applying; each application will be reviewed individually. Only candidates with the right to work will be considered for this position.

This role is being filled directly by National Storage, so agency submissions will only be considered if requested.