Administration Assistant

23 hours ago

Geelong, Victoria, Australia Invocare Full time

**Have you considered a career helping people and families through a difficult time in their life?**

The Administrative Assistant is a member of the Tuckers Funerals Administration team. The Administrative Assistant actively contributes to planning, problem solving and thinking creatively to meet our service delivery requirements. In addition, excellent interpersonal skills, confidence and meticulous attention to detail are needed. The Administrative Assistant must support managers in implementing the necessary policies, systems, procedures and support needed for successful operations, including the maintenance of a safe working environment.

**Duties of an Administrative Assistant include**:

- Various administrative duties (filing, copying, record maintenance, data entry and documenting relating to funerals)
- Answering internal and external incoming phone calls
- Liaising with customers at reception and triaging as appropriate
- Organising the printing and production of documents as requested by clients
- Production of documents and booklets for funeral services

**About you**:

- Strong customer service ethos and commitment to service delivery
- Professional attitude with an empathetic and compassionate approach towards people
- Be at ease working for a funeral service provider
- High attention to detail
- An attitude to helping the team bring success

**Benefits of joining InvoCare**:
You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:

- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assist Program
- Annual family day social events

**How to Apply**:

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