Infrastructure Technical Project Manager

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

UMG is seeking an experienced and motivated individual to join our Network Implementation Team as an Infrastructure TPM. This role is responsible for the project ownership and delivery of IT infrastructure initiatives and for managing the infrastructure components of application projects. The position requires strong project management, cross-IT coordination, business unit engagement, and vendor management to deliver seamless office migrations, network expansions, and ongoing infrastructure improvements.

• Manage end-to-end delivery of global UMG infrastructure projects.

• Oversee IT infrastructure aspects of office additions, migrations, and expansions.

• Obtain and evaluate vendor quotes for hardware, software, and network circuits based on BOMs from engineering teams.

• Develop and provide project budget estimates using standardized cost models.

• Coordinate procurement, installation, and activation of IT infrastructure components.

• Liaise with business units to gather requirements for office expansions and technology rollouts.

• Serve as the primary facilitator and conduit between business stakeholders and IT organizations.

• Schedule and coordinate implementation activities across multiple IT teams and vendors.

• Support network and infrastructure engineering teams with project timelines and execution plans.

• Manage project documentation, status reporting, and budget tracking.

• Perform on-site implementation work and after-hours activities as needed to support delivery timelines.

• Undertake other related tasks as required to ensure successful project outcomes.

Skills and Abilities:

• Project Management certification preferred.

• Strong proficiency with Microsoft Word and Excel.

• Solid understanding of purchasing and billing processes.

• Proven ability to manage large-scale, multi-year infrastructure projects.

• Experience with project management platforms, preferably

• Knowledge of network and cloud technologies is a plus.

• Excellent written, verbal, and interpersonal communication skills.

• Ability to work both independently and collaboratively across teams.

• Highly organized, capable of multitasking, and effective at prioritizing deliverables.

Experience:

• Minimum 4 years of overall IT experience, including at least 2 years in implementation or project management.

• At least 1 year of experience leading large, multi-organizational projects.

• Minimum 2 years of experience managing vendor relationships, including quoting, purchasing, and billing processes.

• Minimum 2 years of experience with project management tools preferred).

Education:

• Bachelor's degree in Information Technology or a related field, or an equivalent combination of education and experience.

Diversity & Inclusion:

At Universal Music, we are committed to fostering diversity and inclusivity as an equal opportunity employer. We encourage applicants from all backgrounds to apply, regardless of gender, race, ethnicity, nationality, age, sexual orientation, gender identity, marital or family status, neurodiversity, religion, disability, or socio-economic background. We also welcome applicants from all cultural backgrounds, including First Nations people. We believe our diversity enhances creativity and strengthens our workplace.

Disclaimer:

This job description outlines the key responsibilities and accountabilities of the role. As UMG operates in a dynamic environment, responsibilities may evolve over time. This description should be viewed as a general guide rather than an exhaustive list of duties.