Network Engineer

• Opportunity for an experienced Network Engineer to make a significant impact at TZV
• Design, implement, maintain and support our growing network infrastructure
• 18 month fixed-term contract, full-time hybrid role, based in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Network Engineer is a key and active participant of the Emergency Communications Information Services (ECIS) Department.

This role will design, implement, maintain and support our growing network infrastructure. You will be part of a technical support team that is responsible for developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.

Reporting to the Manager, Networking, specific accountabilities will include configure and install various devices (e.g. routers, switches, firewalls), perform network maintenance and system upgrades, monitor performance and ensure system availability and reliability and monitor system resource utilisation, trending and capability planning.

The main purpose of the role is to maintain networks that support core organisational functions and assure their high availability across a complex distributed network. The ability to prioritise mission critical tasks and coordinate the maintenance of TZV's networks so upgrades and other tasks do not affect daily operations.

As part of the ECIS team you may be required to travel or transfer between your primary work location and other TZV sites to effectively carry out your duties. Normal working hours are 38 hours per week between 7 am and 7 pm, Monday to Friday. You are required to participate in an on-call roster and may be required to work reasonable overtime.

Day to day responsibilities include:

• Management and monitoring of all installed network infrastructure
• Effective maintenance of a highly available environment and register/remediate any security risks 
• Management of patching and updates for firewalls and network equipment, ideally through automation and rules
• Participation in the delivery of change in to the TZV IT infrastructure and network environments
• Creation of network documentation to support change and knowledge transfer
• Sharing of knowledge to enhance the technical skills of others

Executive and Senior Leadership are committed to empowering employees towards their professional and personal goals. Clarity of vision provided by a long-term ICT Strategy will enable clear role descriptions, variety of work and pathways for growth. With substantial transformation currently underway and more to come, you will have the chance to bring your eclectic experiences to shape the delivery models. The sector-wide remit, defined by a heavily integrated eco-system of technologies, whilst challenging, will present the opportunity to develop high quality networks and hone your craft in a fast-moving set up where high availability is paramount, facets that hold you in good stead for the future.

About You

The successful candidate will have the following skills, experience and attributes - 

• ITIL V3 Certification
• Substantial experience in a large organisation (500 or more employees), supporting 24/7 network infrastructure
• Demonstrated analytical and problem solving skills with capacity to assess and resolve technical issues and initiate improvements
• Extensive/Demonstrable experience working with -
  • CISCO CCNP Routing/Switching
  • CISCO Nexus Data Centre Architecture
  • CISCO ASA 5000 service
  • CISCO Nexus 7K, 5K
  • Virtual private networks, ACLS, IPSEC
• Extensive experience in routing protocol operation, configuration and troubleshooting (mainly BGP, OSPF and EIGRP)
• Strong knowledge of CISCO Enterprise Core and Access Switching (Nexus 7K, 6500, 4500, series)
• Sound knowledge of security technical protocols, policies and process. Able to install and maintain security infrastructure of CISCO ASA5500's firewalls, IOS Firewalls

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• 'Memberlink' discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the 'Apply' button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email 

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Friday 14 November 2025.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via