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Sales & Customer Success Manager

2 weeks ago

Sydney, New South Wales, Australia TrustedClients Full time $80,000 - $150,000 per year

Use your sales skills to grow real businesses. $150K+ OTE with direct founder mentorship

You know how to build trust, close deals, and genuinely care about your clients. But you're done with roles that feel transactional. You want ownership, structure, to be challenged, and a clear path to grow.

At TrustedClients, we help accounting firms build $1M+ practices by attracting fewer, better clients through smarter marketing, sales, and growth systems.

We're looking for someone who's coachable, driven, and ready to build a career.

"This is the first role where I actually felt like a partner in my clients' success. You won't just 'Sale and manage'' here — you'll lead growth."

— Nathan, Team Lead

What You'll Be Doing

Phase 1 – Set & Close leads (0–3 months) | $100K+ OTE

  • Build your own client portfolio
  • Book and close from warm leads
  • Earn full sales cycle bonuses

Phase 2 – Sales & Manage clients (3–6 months) | $120K+ OTE

  • Shadow client management meetings and strategy sessions
  • Start taking ownership of onboarding and managing new clients
  • Receive fixed bonuses for each retained client

Phase 3 – Lead the Growth (6+ months) | Base Increase+ $150K+ OTE

  • Manage a $100K–$200K/month client portfolio
  • Retain, upsell, and support high-value clients
  • Transition to a revenue based commission model with long term upside

Progression speed depends entirely on your performance and KPIs.

What Success Looks Like

  • You consistently book and convert qualified leads
  • Your clients stay, grow, and refer others
  • You're on track to own a $150K+/month client portfolio
  • You grow into a full CSM role with strategic oversight
  • You become the "go-to" person for your clients' growth

You'll Fit Right In If You…

  • Have 1–3 years of B2B sales experience (bonus: professional services or consulting)
  • B2B sales experience from any industry will be considered for this position
  • Know how to follow a proven system and execute it with 100% consistency
  • Want to move beyond transactional sales and build something long term
  • Thrive in fast paced, performance driven environments
  • Communicate with confidence, clarity, and empathy
  • Are coachable, competitive, and hungry to prove yourself
  • Take ownership of results and don't need babysitting
What You'll Get
  • $80K–$90K base (depending on experience)
  • Uncapped bonuses (OTE $150K+)
  • 1 on 1 mentorship from our CEO (multi-7-figure exits)
  • Hybrid flexibility (Barangaroo office + remote)
  • Elite sales + business growth IP
  • Lead your own client portfolio like a partner
  • A real path to leadership or strategy roles
This Role Isn't for You If:

✘ You want to stay in a "booking calls only" role forever

✘ You avoid feedback, pressure, or accountability

✘ You just want work life balance and chill

✘ You don't want to take ownership of results

Ready to apply?

We only review complete applications. Please follow all 3 steps:

Step 1: Fill out the form → []

Step 2: Record a 1–2 min video introducing yourself

Step 3: Upload your resume via the form

You must have valid Australian work rights to be considered for this position.

We reply to every complete submission, no ghosting. If you're serious, so are we.

Let's grow together and make a real impact while we do it