Receptionist (0.6 – Part-time)
2 weeks ago
Are you passionate about being the first smiling face that clients encounter? Do you thrive in a close-knit, supportive team that values camaraderie and unity? If so, then this is the job for you
Who are we?
Structerre Consulting is a leading National Structural, Civil and Geotechnical engineering consultancy that has been in the industry for 40 years. With our client focus, we are constantly achieving and continuing to grow. We are committed to retaining highly skilled and motivated staff by providing challenging work and opportunities for personal and professional growth.
Benefits and Culture
At Structerre Consulting, we believe that the people we employ are what make us the great company we are today. We offer many benefits to staff, including and not limited to:
- Employee Assistance Program and self-care programs.
- Access to a range of internal and external professional development programs.
- Positive and nurturing culture with a full social calendar.
- Recognition, rewards, and mentorship from exceptional leaders.
- Work-life balance.
- Exclusive employee discounts.
- Meaningful, rewarding career in a supportive team.
The Opportunity
In this role, you'll be at the forefront of our organisation, playing a pivotal role as a part-time receptionist to effectively carry out all main reception and relevant administrative duties in a timely and accurate manner. The position also involves being the first point of contact for clients and visitors in most circumstances, as well as being involved with some facets of the business that require coordination and administrative aspects of events.
Duties in this role will include:
- Respond to a high volume of incoming calls (300+ per day), directing them to the appropriate internal contacts;
- Provide impeccable customer service to clients visiting reception;
- Take simple payments and issue documents to clients;
- Manage both incoming and outgoing mail;
- Manage reception area, boardroom and meeting rooms;
- Maintain stationery and inventory;
- Entering data into appropriate systems and maintaining job records.
- Maintain and reconcile petty cash.
Who are we looking for?
We're not just looking for any receptionist – we're in search of a receptionist superhero, someone who's willing to go above and beyond to ensure our clients' experiences exceed all expectations. In return, you'll be working in a supportive and fun work environment. In addition, the successful applicant will demonstrate:
- Previous experience (3+ years) in a receptionist position is a must.
- A high level of customer service.
- Exceptional communication skills and personal polish.
- An upbeat, polite, and pleasant telephone manner
- Self-organisational skills (able to deal with multiple telephone calls and 'walk-ins' simultaneously)
- Basic computer skills.
- Current Driving Licence.
We actively strive for diversity in our teams and applicants are considered for employment without regard to age, sex, religion, national or ethnic origin, sexual orientation, or disability.
If you meet the requirements above, apply for this position today
Only applicants with permanent Australian working rights will be considered for this role.
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