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Senior Workplace Services Manager

2 weeks ago

Sydney, New South Wales, Australia Aon Full time $90,000 - $120,000 per year
  • Lead and develop a high-performing business support team | Sydney Based
  • Work-life-balance is encouraged with extra leave for wellness days & WFH flexibility
  • Grow your career with this unique opportunity to grow into a national-level position

Senior Workplace Services Manager
In this role, you'll lead Aon's workplace services and team in NSW, driving service excellence and a strong client focus. You'll guide the regional team in stakeholder engagement, champion continuous improvement through industry best practices, and ensure consistent implementation of standard procedures. You'll also play a key role in supporting the leadership team with strategic transformation initiatives. This role offers a unique opportunity to grow into a national or subregional-level position—be part of an exciting journey as we grow and improve across the country and Pacific region.

Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

  • Act as the primary tactical and operational support for the Executive Director.
  • Lead and manage a team of business support staff, fostering a high-performance culture and ensuring effective delivery of operational priorities.
  • Ensure full compliance with operational, risk, and statutory requirements across the region.
  • Monitor and report performance against agreed targets and scorecard metrics.
  • Drive efficiencies and consistency across the portfolio—ensuring MI, budgets, and service levels are maintained or improved.
  • Oversee sourcing activities in line with Global Spend Management (GSM) and the global procurement policy.

How This Opportunity Is Different
As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most versatile individuals in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.

Skills And Experience That Will Lead To Success
You might not meet every requirement listed, but if you bring most of what we're looking for, we'd still love to hear from you

  • Have worked as a Facilities lead for a minimum of 5 years in corporate or professional service firm
  • Experience working in corporate real estate or a facilities management company
  • Procurement experience is required
  • Demonstrated experience in managing midsized teams.
  • Experience of change management leadership
  • Experience in delivering large scale change programmes an advantage
  • Skills should include organisational development, personnel management, budget and resource development, and strategic planning
  • Excellent people skills, with an ability to lead and support a dynamic leadership team
  • Successful track record of working in international corporate businesses

How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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