Back Office Officer

2 weeks ago

Melbourne, Victoria, Australia capital Full time $80,000 - $120,000 per year

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Responsibilities:

  • Responsible for the daily payment transactions processing (fund in/out) and ensuring all payments are processed accurately and in a timely mannerIy
  • Depth understanding of international payments
  • Coordinating with the AML, Compliance, Customer Support, Accounting, and Sales Departments for back-office and payments related tasks
  • Communicating with the Company's payment providers
  • Liaising with banks
  • Support related to banking transactions
  • Identifying signs of financial crime including money laundering and terrorist financing to identify high-risk transactions within the business portfolio
  • The employee might take additional responsibilities from time to time according to the overall company's workload

Requirements:

  • Professional experience in a financial institution (e.g. banking sector or fintech) is a plus.
  • Business-level proficiency in English
  • Experience with Zendesk is a plus.
  • Strong attention to detail and ability to multitask.
  • Flexibility to work in a shift-based schedule.
  • Ability to work effectively as part of a team in a dynamic environment.
  • Experience in a payments department, including:
    • Processing payouts and pay-ins (deposits).
    • Reviewing and accepting client deposits.
    • Processing client withdrawals.
    • Reviewing customer documents for AML (Anti-Money Laundering) compliance.

What you will get in return:

  • Competitive Salary: We believe great work deserves great pay Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
  • Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock.
  • Commission Performance Bonus: Your hard work doesn't go unnoticed Celebrate your achievements with a well-deserved commission tied to your performance.
  • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
  • Employee Referral Program: Love working here? Share the love Bring your talented friends on board and get rewarded for growing our awesome team.
  • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we've got your back. Plus, location-specific benefits and perks
  • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits
  • Volunteer Days: Make a difference Take two additional paid days each year to support causes you care about and give back to the community.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

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