Gaming Supervisor

9 hours ago

Chatswood West, New South Wales, Australia Chatswood RSL Club Full time $100,000 - $120,000 per year

Starting Salary: From $85,000 + Benefits

Location: Chatswood RSL Club

Are you ready to lead with purpose and make a real impact in gaming compliance and patron wellbeing? Chatswood RSL is seeking dedicated professionals to join our Gaming Department as Gaming Supervisors / Responsible Gambling Officers.

This full-time role blends frontline gaming operations with leadership and regulatory responsibilities, offering a rewarding career path in a dynamic and supportive environment.

Key Responsibilities:

· Supervise gaming staff and operations during shifts

· Step into RGO duties as required, ensuring compliance with NSW gaming laws

· Monitor patron behaviour and respond to signs of gambling harm

· Maintain the Gambling Incident Register and manage self-exclusion processes

· Promote harm minimisation and responsible gambling practices

· Ensure compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) obligations under the AML/CTF Act 2006

· Identify and report Suspicious Matter Reports (SMRs) and Threshold Transaction Reports (TTRs) to AUSTRAC

· Support the venue's AML/CTF Program, including risk assessments, staff training, and record keeping

Legal Compliance Requirements:

· RGOs must be present whenever gaming machines are operating

· Between midnight and 8am, at least one RGO must be dedicated to RGO duties

· RGOs must complete Advanced RCG (ARCG) training

· RGOs are protected under law when reporting harm minimisation breaches

What We're Looking For:

· Completion of RCG & ARCG courses

· Minimum 12 months experience in Club Gaming (Poker Machines, Keno, TAB, Banking)

· Strong technical knowledge of poker machines

· Proven leadership and training skills

· High attention to detail and commitment to legal compliance

Why Join Us?

· Competitive starting salary from $85,000

· Supportive team culture

· Opportunities for professional development

· Make a meaningful impact on gaming safety and compliance

Apply Now:

Send your application to and

Applications Close:

Friday, 3rd October 2025

Please note: Only those who are short-listed will be contacted. The Club thanks you in advance for your understanding.

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