Receptionist/Administration Assistant

4 days ago

Mackay, Queensland, Australia DGL Accountants Full time $60,000 - $80,000 per year

Be the welcoming face and steady hand at the heart of our office. At DGL Accountants, we're looking for a Reception/Administration Assistant who brings warmth, organisation, and reliability to our front desk. You'll be the first point of contact for clients and visitors, while keeping our day-to-day operations running smoothly behind the scenes.

Key Responsibilities

  • Welcome clients and visitors with warmth and professionalism, in person and over the phone
  • Handle client enquiries confidently or direct them to the right team member
  • Prepare documents and materials ahead of client meetings
  • Coordinate calendars, meeting rooms, and internal schedules
  • Keep the phone system running smoothly and resolve any issues
  • Maintain a clean, safe, and inviting reception area
  • Monitor and restock office, kitchen, and cleaning supplies
  • Manage incoming and outgoing mail, packages, and couriers
  • Send invoices and process client payments accurately
  • Keep both physical and digital files organised and up to date
  • Help maintain a clean and accurate client database

Additional Duties

  • Assemble client binders and prepare supporting documents
  • Track and file ATO/ABR correspondence
  • Provide general admin support to Personal Assistants and the wider team

What You'll Bring

  • Clear, friendly communication and great people skills
  • Strong organisation and time management
  • Sharp attention to detail and accuracy
  • Confidence using Microsoft Office and general office software
  • A polished, professional appearance and positive attitude
  • Excellent English grammar and spelling
  • A team-first mindset and willingness to pitch in wherever needed

This is a great role for someone who enjoys working with clients, likes a busy environment, and takes pride in providing top-notch admin support.

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