
Receptionist/Administration Assistant
4 days ago
Be the welcoming face and steady hand at the heart of our office. At DGL Accountants, we're looking for a Reception/Administration Assistant who brings warmth, organisation, and reliability to our front desk. You'll be the first point of contact for clients and visitors, while keeping our day-to-day operations running smoothly behind the scenes.
Key Responsibilities
- Welcome clients and visitors with warmth and professionalism, in person and over the phone
- Handle client enquiries confidently or direct them to the right team member
- Prepare documents and materials ahead of client meetings
- Coordinate calendars, meeting rooms, and internal schedules
- Keep the phone system running smoothly and resolve any issues
- Maintain a clean, safe, and inviting reception area
- Monitor and restock office, kitchen, and cleaning supplies
- Manage incoming and outgoing mail, packages, and couriers
- Send invoices and process client payments accurately
- Keep both physical and digital files organised and up to date
- Help maintain a clean and accurate client database
Additional Duties
- Assemble client binders and prepare supporting documents
- Track and file ATO/ABR correspondence
- Provide general admin support to Personal Assistants and the wider team
What You'll Bring
- Clear, friendly communication and great people skills
- Strong organisation and time management
- Sharp attention to detail and accuracy
- Confidence using Microsoft Office and general office software
- A polished, professional appearance and positive attitude
- Excellent English grammar and spelling
- A team-first mindset and willingness to pitch in wherever needed
This is a great role for someone who enjoys working with clients, likes a busy environment, and takes pride in providing top-notch admin support.
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