Technical Business Analyst

Job Description
Join Us as a Technical Business Analyst
This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.

What's the role?
We're looking for curious, driven people who are ready to grow their careers in technology and delivery. As a Technical Business Analyst, you'll work within our
Digital and Consumer Finance Technology
team — supporting major transformation programs that help make Westpac Australia's favourite way to pay and borrow.

This is a hands-on role designed for someone early in their career, returning to the workforce, or looking to move from a technical or analytical background into project delivery. You'll partner with experienced Project Managers and Product Owners, helping translate business needs into clear, actionable requirements that bring customer-focused technology solutions to life. This role is open for both
Gold Coast and Sydney locations
and is a
hybrid role with 3 days per week in the office
.

Key Responsibilities

• Collaborate with Product Owners, engineers and project teams to capture business needs and document user stories.
• Support the software development lifecycle by maintaining project documentation and assisting with release planning and testing.
• Use tools like Jira and Confluence to track progress and ensure alignment across delivery teams.
• Help identify opportunities to simplify processes, improve systems, and enhance the customer experience.
• Contribute ideas and bring a growth mindset to every project you're part of.

What do I need?
Essential:

• 5-8 years of experience as a Technical Business Analyst.
• Strong interest or background in technology (degree, coding course, or hands-on curiosity).
• Excellent written and verbal communication skills with an ability to bridge technical and business perspectives.
• Organised, proactive, and comfortable working in a fast-moving Agile environment.
• A collaborative attitude and a genuine passion for learning.

Desirable:

• Exposure to Agile delivery, Jira, Confluence or other collaboration tools.
• Understanding of software development or testing processes.
• Experience in business or systems documentation.

Why join us?
We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives

Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the
"People with Disability and/or needing Accessibility Requirements"
page on our website .