Sales - Business Analyst, Data & AI/ML Integration

Summary

Posted: May 27, 2025

Weekly Hours: 38

Role Number:

At Apple, we don't just create products—we create the kind of wonder that's revolutionised entire industries. It's the diversity of people and ideas that inspires innovation; from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Apple's Sales organisation generates the revenue needed to fuel ongoing development of products and services. This in-turn enables us to enrich lives. Our Sales team is, in many ways, the face of Apple to our largest customers and Apple expects innovation at every turn.

The Business Transformation team sits within the Channel Strategy and Operations (CSO) team and meets that challenge by delivering a world-class solutions to enhance efficiency, customer engagement and revenue growth. We have an exciting opportunity to work on AI driven sales innovation. You'll identify sales process opportunities, collaborate with cross-functional teams to implement AI/ML solutions and drive data backed decisions.

If you thrive on insights, workflow optimisation and impactful business initiatives, join us in this dynamic environment.

Description

• Enable data driven decision making by analysing and interpreting sales data to uncover trends, refine sales projections and identify growth opportunities.
• Evaluate existing sales processes and pinpoint areas where AI/ML can enhance decision-making, automation and predictive analytics.
• Partner closely with Sales teams to understand challenges and deliver tailored AI/ML solutions that improve pipeline management, account strategy and sales performance.
• Design and develop intuitive dashboards and reports using tools to translate complex data into actionable intelligence that supports decision making at every level.
• Lead AI/ML initiatives by collaborating with IS&T, AIDP, Operations, Finance and Sales leaders to ensure successful implementation and alignment with core data strategy.
• Act as liaison between CSO and WW Data & Insights teams, facilitating knowledge sharing and alignment on best practices.
• Assess change impact through stakeholder engagement and mitigate through implementation of strategies to ensure smooth transition and adoption of new tools.
• Ensure data integrity, security, and compliance to safeguard data and maintain trust within the organisation.

Minimum Qualifications

• Bachelor's degree in Business, Data Science, Computer Science, or a related field.
• Experience with AI/ML models and their application in business processes.
• Excellent problem-solving and critical-thinking skills.
• Good communication and stakeholder management abilities.
• Knowledge of Salesforce and sales analytics.
• Postgraduate qualifications desired.
• Experience delivering complex technology solutions within retail environments (online and physical) desired.

Preferred Qualifications

• Highly analytical with a strategic approach, eager to uncover insights and drive business impact.
• Excellent communicator with strong collaboration skills, able to navigate sophisticated discussions and advocate for strategic decisions effectively.
• A natural problem solver in complex business environments, turning challenges into opportunities.
• Deeply knowledgeable in data analytics, AI-powered sales strategies and business intelligence tools.
• Skilled at translating technical possibilities into meaningful business impact.
• Adept at extracting insights, presenting data driven recommendations and collaborating with multi-functional teams.
• Comfortable in ambiguity, seeing patterns where others see complexity.
• Balances curiosity with action, seeking ways to connect the dots and drive measurable improvements.