Clinical Care Manager – Level 6 – November 2025

Clinical Care Manager – Aged Care Sector | 0.9 FTE | Workplace: On Site | Permanent Part Time | $55.72 per hour

What You'll Get in Return:

You'll work for a well-known and respected aged care provider in the South West, this role offers a competitive hourly rate and benefits package:

• A family-orientated organisation that values work-life balance.
• To foster a sense of pride and unity among our employees uniforms are provided.
• Work for an organisation that demonstrates true commitment to creating a positive and empowering culture.
• Our office locations have free onsite parking and are close to public transport.
• NFP salary packaging options – use some of your salary for everyday expenses before income tax; meaning you can increase your take-home pay
• Access to our Employee Assistance Program.
• Opportunities for professional development.
• On the job support from our Chief Operations Officer.

Plus:

Laundry Allowance.

Communications Allowance.

About Us

South West Community Care is a not-for-profit Organisation and Registered Charity local to the South West, providing aged care and in-home services to the local community. It is managed by a Chief Executive Officer (CEO) who is supported by a Chief Governance Officer and Management Team overseeing operations and supporting a team of over 120 employees and volunteers. The CEO, in conjunction with a volunteer Board of Management, sets the strategic direction for the organisation.

South West Community Care is managed locally and embraces the 'Wellness' Approach when delivering care to eligible older Australians in the Community approximately 1000 clients currently, providing services designed to maintain independence dignity and quality of life for our ageing community. These services are delivered by compassionate and caring staff working within the guidelines set out by the Aged Care Charter of Rights and Code of Conduct for Aged Care to deliver person centred care to optimise positive outcomes.

Our Culture

What makes working with us so special is our culture, one that embraces our client focus values (Integrity, Excellence, Compassion and One Team) and shared commitment to the development of high performing teams. We are proud to recruit, train and retain the most talented professionals in the South West, who share our client and safety focus (zero harm) approach. Our employees are at the core of what we do, and by cultivating the right environment and values, we have an engaged workforce with a sense of team spirit throughout our organisation.

Position Purpose

Reporting to the Chief Operations Officer, the purpose of your role is:

To provide clinical leadership to the care team, with a key focus on care planning, quality assurance and continuous improvement, maintaining accreditation standards and overseeing the provision of all lines of service to clients. To oversee and lead the delivery of high-quality person-centred care in the community setting which aligns with the Aged Care Quality Standards.

Position Responsibilities

As a Clinical Care Manager you will be responsible for and assisting with:

Operations

• Effectively lead a team of Care Partners and Care Coordinators in the management of services.
• Review intake of clients, ensure adequate care planning is provided and risk assessments are completed for all clients (CHSP and ).
• Review or undertake initial assessment of clients to ensure clinical assessments are completed at a high level to make way for effective delivery of services.
• Working with scheduling to ensure services are prioritised for high care clients between clinical, in home and contracted services.
• Ensure that all care aligns with current best practice as set out by Department of Health and Aged Care (DoHAC) and Australian Health Practitioner Regulation Agency (AHPRA).
• Contribute to clinical guidance to all levels within SWCC to ensure clinical governance.
• Act as an advocate for clients when it comes to liaising with appropriate parties such as DoHAC, GPs, specialists, Allied Health, and discharge planning coordinators, health care facilities and supportive service providers.
• Escalate situations which require review with recommendations as an Allied Health Professional to medical specialists and the MAC Portal.
• Monitor clients to identify deterioration or need for intervention.
• Mentor a Care Team to effectively set goals and care plans that are holistic and achieve goals set.
• Assist with family meetings, conflict resolution and clinical compliance as a health professional.
• Maintain quality indicators with Quality and Client Experience Manager.
• Provide coverage for Care Partners and Care Coordinators when required.
• Contribute to continuous improvement particularly when in regards to the implementation of all clinical care which under the Home Care Services is all services provided by SWCC.
• Work collaboratively with other departments and other members of the leadership team to ensure consistent service delivery.
• Support Care Team to adhere to the financial controls around purchasing and budgets.
• Review and approve purchase orders and billing to clients.
• Implement additional means of providing rationale to all package funding and ensuring compliance.
• Apply for any additional supplements that clients have available to them.
• Review financial reports on performance of client budgeted services and contribute to service improvement and compliance and work with Care Team to identify target areas.
• Mentor Care Partners in adequately and creatively allocating budgets to maximise client outcomes.

To thrive in this role you will have:

• Demonstrated high level of clinical expertise in chronic disease management and documentation.
• Proven track record in understanding and meeting the requirements of accreditation within an Aged Care/Health environment.
• Sound clinical skills and knowledge of contemporary aged care practices including the use of software systems.
• Knowledge and understanding of the Aged Care Quality Standards.
• Demonstrated high-level communication and interpersonal skills, with the ability to build and maintain effective working relationships with employees, clients and stakeholders.

Office Base Location

Based at the Australind Office but will be required to work from other sites.

How to apply for this role

How to apply for this role – you will need to provide the following as attachments to your application:

• An up to date resume (4 pages maximum).
• A Bachelor of Nursing or if an Allied Health Professional you must have completed a relevant accredited qualification.
• A current registration with the Australian Health Practitioner Regulation Agency (AHPRA)
• A National Police Clearance that has been obtained within the last 6 months.

**IMPORTANT**

When you submit your application for this vacancy, you will be sent a system generated email requesting you to complete our screening questions (this email may go to your junk mail). The screening questions are an integral part of our recruitment process and your application will not progress if you do not submit your responses by the closing day and time.

CLOSING DATE: 9:00 am (Western Standard Time) on Thursday, 13 November 2025.

Applications received that do not meet the above requirements will not be considered for this position.

Contact

If you require any further information in relation to this role please contact Lauretta Ball, Chief Operations Officer,

Our Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including a minimum of two reference checks and a pre-employment medical assessment that will include a supervised drug and alcohol test.

You will need to provide a National Police Clearance, no older than 6 months, with your application to be considered for this vacancy.

We reserve the right to commence the recruitment process while the vacancy is open.

Recruitment Agencies or Third Party applications will not be considered.