Clinical Lead

Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients in the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging or under-resourced.

Position Overview:

The Clinical Lead supports and mentors Digital (Virtual) Health clinicians to deliver exceptional evidence-based care. The role drives continuous improvement and regulatory compliance across Aspen Medical's Digital Health services.  

Job Details:

• Fixed-term, Part-time/Full-Time until 30 June 2026 with possible extension (Multiple positions)
• We are operational 24/7. Shift times can be flexible between 2-10 hours.  
• Overnight availability is highly desirable (midnight-6:00am)

Key Outcomes:

• Improved patient outcomes through evidence-based-care  
• Embedding best practices within all Digital Health
• Scalable, adaptable Digital Health programs
• Quality improvement within Digital Health
• Effective monitoring, evaluation and reporting
• Regulatory compliance
• Strong stakeholder engagement and alignment   
   

Primary Duties and Responsibilities:

• Provide support, direction, orientation and training to Digital Health Clinicians (Registered Nurses and General Practitioners working across the GP Helpline and Healthdirect/NURSE-ON-CALL helplines).
• Support the planning, coordination and evaluation of services under the guidance of the Digital Health Clinical Workforce Lead and Operations leads.
• Model compassionate, patient-focused care and a culture of excellence.
• Support quality assurance, policy development and management of action research projects.
• Deliver direct and comprehensive care and manage complex case care where required.
• Champion digital health innovation, clinical governance and data-informed practice.  
   

Selection Criteria: 
Essential

• Must be located within Australia.
• Registered Nurse with a minimum of 3 years, post-registration experience with unrestricted AHPRA registration. Experience in Digital (Virtual) health or telehealth service delivery.  
• Demonstrated interest in leadership, mentoring and clinical coordination skills.
• Strong knowledge of evidence-based practice, quality improvement and compliance.
• Excellent communication skills to engage stakeholders effectively.    
• Commitment to upholding high standards of patient care quality and compliance  
• Flexible and adaptable to changing priorities and environments.  

Desired

• Previous Digital (Virtual)Health Clinical Lead experience will be highly regarded  
• Knowledge of quality and clinical governance methods, including auditing and compliance assessments and risk management systems (e.g. Riskman)
• Experience in Key Performance Indicator (KPI) monitoring, reporting and data-driven improvement.  
• Commitment to staying updated on industry trends, best practices and emerging technologies in clinical program management and healthcare delivery  
   

Apply Today

Applications close: 5PM, Friday 14 November 2025

We will be reviewing and interviewing candidates as applications are received.  
Please note: reference checks will need to be completed and returned within 48 hours of receipt.  
 

If you have any questions, please contact: 
Andrian Publico – Culture and Performance Support Officer

Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds. We also welcome applications from ADF veterans with relevant experience. 

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