Novotel Cabramatta Food

1 day ago

Canley Vale NSW, Australia DK Black Full time $16,640 - $28,800 per year

Responsibilities:

  • Guest Seating: Greet guests upon arrival, confirm reservations, and escort them to their assigned tables. Ensure each guest is comfortable and has menus and water promptly.
  • Menu Knowledge: Have an extensive knowledge of the menu, including ingredients, preparation methods, and wine pairings. Offer informed recommendations and answer any questions about the menu.
  • Order Taking: Accurately take and relay food and beverage orders to the kitchen and bar. Ensure special requests and dietary restrictions are communicated clearly.
  • Service Delivery: Serve food and beverages promptly and efficiently, ensuring proper presentation and adherence to service standards. Monitor guests' needs and provide attentive service throughout their dining experience.
  • Table Maintenance: Maintain clean and organized tables, removing used dishes, silverware, and glassware. Reset tables for new guests quickly and efficiently.
  • Customer Interaction: Engage with guests, ensuring their satisfaction with each course and addressing any concerns or special requests. Create a welcoming and memorable dining experience.
  • Payment Processing: Present the bill to guests, process payments accurately, and handle cash or card transactions. Ensure the correct amount is charged and provide change or receipts as needed.
  • Team Collaboration: Work closely with kitchen staff, bartenders, and other waiters to ensure a seamless and coordinated service. Communicate effectively to address any issues or special requests from guests.
  • Upselling: Promote specials, seasonal dishes, and beverages to enhance guests' dining experiences and increase sales.
  • Health and Safety Compliance: Adhere to all health and safety regulations, including proper handling of food and beverages, sanitation practices, and workplace safety protocols.

Requirements:

  • Experience: Previous experience as a waiter, preferably in a fine dining or high-end restaurant setting.
  • Skills: Excellent customer service, communication, and interpersonal skills. Strong attention to detail, ability to work under pressure, and a positive attitude.
  • VALID RSA CERTIFICATE

Job Type: Casual

Pay: $32.00 – $55.00 per hour

Benefits:

  • Employee discount
  • Employee mentoring program
  • Professional development assistance
  • Referral program

Licence/Certification:

  • RSA (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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