Workers Compensation Claims Officer

1 day ago

Brisbane, Queensland, Australia Wilmar Sugar and Renewables Full time $80,000 - $120,000 per year

About the role:

Our Queensland Workers Compensation Claims Officer will strategically manage Queensland statutory workers' compensation claims while providing proactive injury management services across Wilmar Sugar & Renewables and Sugar Australia's Queensland operations. You will ensure the effective implementation of our injury management framework and provide expert advice on legislative obligations.

Your responsibilities

In this role, you will:

  • Manage all statutory Queensland workers' compensation claims from lodgement to finalisation
  • Maintain strong business relationships by conducting claims review meetings and providing education to managers and supervisors
  • Collaborate with external allied health professionals, treating doctors, and regulatory bodies to ensure compliance and effective recovery outcomes
  • Support internal audits and facilitate compliance with workers' compensation legislation and company policies
  • Approve claim-related expenses, manage medical case conferences, and oversee recovery strategies for injured employees

About you

To succeed in this role, you will bring:

  • Demonstrated experience in the management and processing of Queensland statutory claims, including rehabilitation and return to work
  • Sound knowledge of workers' compensation and rehabilitation legislative requirements
  • Previous experience working with self-insured employers managing workers compensation claims
  • Strong problem-solving, communication, and stakeholder management skills
  • Ability to travel to various sites across Queensland, including regional driving and occasional overnight stays

Our Benefits

As a Wilmar employee, you'll enjoy:

  • Salary Sacrificing & Packaging– Options for super, novated leases and other eligible benefits
  • Novated Vehicle Leasing(Fleetplus) – Flexible, affordable lease and maintenance options
  • Superannuation– Exclusive member benefits through the Wilmar Super Plan
  • Corporate Discounts & Rewards– Savings on fuel, tech, travel, and major retail brands
  • Health & Wellbeing– EAP, Medibank Corporate Cover, and eyewear discounts
  • Travel & Lifestyle– Discounts on car hire, hotels, and flights to help you recharge
  • Workplace Giving & Recognition– Payroll giving, milestone service awards and Employee Referral Bonus

About Us

Wilmar is a global leader in the renewable energy and agribusiness sectors. It operates globally and has more than 75,000 employees. With annual revenues exceeding $1B, it is ranked as one of the largest listed companies by market cap in the Asia Pacific.

Wilmar Sugar's Australian and New Zealand operations span two key business units: Sugar & Renewables and Sweeteners and is home to more than 2000 employees, with its Senior Executives spread evenly throughout Melbourne, Brisbane, Townsville and Auckland. Wilmar Sugar and Renewables is Australia's largest manufacturer and exporter of raw sugar, and among the top 10 producers globally. We own and operate eight sugar factories across the Herbert, Burdekin, Proserpine and Sarina regions and employ more than 2,000 people during the annual sugar production season. We are one of Australia's largest generators of renewable electricity from biomass and one of only two bioethanol producers in Australia. We are also the largest sugarcane grower in Australia and a leading supplier of sustainable liquid fertiliser and stockfeed products.

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