AP/AR Reform Manager

About the Opportunity

The AP/AR Reform Manager leads the transformation of customer financial operations, focusing on improving Accounts Payable and Accounts Receivable functions through system reforms, policy development, and strong internal controls. This role is key to delivering sustainable, auditable financial improvements aligned with strategic goals. Join our team if you enjoy driving change, leading high-performing teams, and making a meaningful impact in a dynamic environment.

The role will be responsible to the Manager, Customer Financial Services on the following:

• Lead reform initiatives, improvement and streamlining, of the AP and AR functions across the organisation.
• Collaborate with AP/AR staff and ICT supplier to identify opportunities to implement enhancements, optimise workflows, maintaining internal controls and improving efficiency of the customer financial system.
• Establish key performance indicators that drive efficiency, continuous improvement and quality customer service outcomes.
• Design and embed financial controls, policies, and procedures in line with statutory obligations and risk frameworks.
• Lead and enable a collaborative and high performing inclusive workforce where the safety and wellbeing are prioritised.

What You'll Need to Succeed:

• Demonstrated experience leading large-scale reform or transformation initiatives in a public sector or financial services environment.
• Strong working knowledge of financial operations, with a focus on AP, AR, financial reporting, compliance, and internal controls.
• Proven experience with the implementation, enhancement, or optimisation of financial systems.
• Ability to build and maintain effective and collaborative relationships with a wide range of internal stakeholders, external partners, and service providers.
• Expert level of written and verbal communication skills, including the ability to translate technical concepts for non-technical audiences and influence leadership decision-making.
• A tertiary qualification in a relevant field, or equivalent experience.

What we can offer you:

• Prime CBD location, with offices looking out over Victoria Square with convenient access to public transport and proximity to the central market.
• Flexible working arrangements that recognise the importance of work-life balance and help you manage your commitments.
• Impactful role where you contribute to continuous improvement efforts and deliver outstanding project outcomes, that enhance organisational effectiveness.
• A collaborative and hard-working team motivated to provide the best customer service to Public Trustee employees.

If you're passionate about developing talent and driving cultural change, we want to hear from you Join us and help shape the future of Public Trustee while making a meaningful difference in our community.

About the Business

The Office of the Public Trustee (Public Trustee) operates as part of the Attorney-General's Department and was established on 1 January 1881, under the Public Trustee Act 1995 (SA). It offers services to South Australians, including will preparation, powers of attorney, and administration of deceased estates and trusts. The Public Trustee is also responsible for managing the personal, legal, and financial affairs of individuals who are unable to handle these matters on their own. At the heart of our work is our commitment to protecting the wishes and interests of those we serve.

For more information about the Attorney-General's Department and also Public Trustee, please visit  and 

Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

Some out of hours work may be required.

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.

For further information about this exciting opportunity that is not covered by this website please contact Alan Hoogeveen, Manager, Customer Financial Services on or at

Click Apply and follow the prompts to submit your application.

The Attorney-General's Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website